駅から近い。

水がもらえるかと思っていたが、なかった。

Great location.

The bed linen was not clean our first night, I got some rashes on my legs because of it. Note that they only clean your room every 3rd day. Put the do not disturb sign if you don’t want people just coming in as they do not knock. Breakfast was the same every day, and note - only piece of meat you will get is a sliver (and I mean a sliver, it was barely the size of my finger) of fish/salmon.

屋上のテラスが素敵だった

特になし

There are lots of things to discover around the hotel. Very close to US embassy. Easy to find. Bathroom was bigger than I expected. There are USB-A ports near beds and plugs on the table support different types.

There is a tax that you should pay when arriving which is not included in the price.

Location, and very friendly / helpful service.

Room size was very small and no storage for clothes.

Area was peaceful, staff were very accommodating, the room is clean and cozy. It’s also near food establishments. It’s a 6-minute walk from Chiyoda line (might be the nearest train line).

There was only 2 pillows, requested for extra but there was none available. One pillow is even airy, it was so soft you can’t even feel it on your head :/ There were 2 washing machines, but unfortunately, only one is functional.

The breakfast was good and staff very friendly and helpful

The room was a bit small

ウェルカムバーが利用でき、コーヒーも24時間飲めてよかった。

ルームキーを抜くと暖房が全部切れるので外出から戻る時に寒かった。 トイレの換気扇をつけると土木工事してるような音がしてうるさかった。 部屋に施設やサービスの案内パンフレットを置いて欲しかった（ウェルカムバーの時間とか、屋上テラスの開放時間とか）

部屋が清潔だった。ベッドが良くとても快適に眠れました。

洗面の蛇口がぐらつきがあったこと。 部屋に入り手を洗った所、最初に栓がしてあって水が流れなかった。栓がどこにあるか分からず蛇口を触ったらぐらぐらしていて不安になりました。

Location is good, not far from Akasaka station. The room is spacious compared to most double rooms for the same price in the area. Its nice and clean, although you're asked to put towels and trash outside the door every day and wait for staff to pick it up (no daily room cleaning, but that's not a big deal). The staff is wonderful and super helpful!

Aircon in "cool" mode made the air really dry at night. Running the aircon in "fan" mode with the window open at night worked a lot better (but mosquitoes can be a problem). Pillows weren't very good - or rather, they were quite bad. And there should be at least 2 pillows per guest.

本当は禁煙で予約したかったところ、こちらの手違いで、喫煙を予約してしまっていましたが、禁煙にできるか聞いたところ、禁煙の部屋にして頂けました。柔軟な対応をありがとうございました。

特にないです

The rooms were not practical nor did they have any space.

The staff's answer was quite rude at first (by phone).

すたつふのたいおうがよかつた。 このこめんとらんはかんしへんかんかてきす、たくてんもうてない。なんで？？

とくになし

トラブルが発生した時の対応がとても丁寧で早かったことと、終始笑顔で対応してくださったこと！

特になし

The hotel was placed in a very convenient location to metro stations, the room was spacious for my needs and the staff were helpful. I also liked the lounge floor.

Because I went to Japan in the summer it got hot inside the hotel room and I was sweaty all the tome, even after taking a shower.

Everything was nice!

Near train station, peacefull surroundings Very kind and helpful staff

None

The location is highly convenient, just a 5-minute walk from the train station. The room surpassed my expectations, as it was new and impeccably clean. Furthermore, the staff was friendly and accommodating.

During my stay, there was a false fire alarm. However, it is reassuring to note that the fireproof system appeared highly sensitive and reliable, thereby ensuring the safety of the guests.

Location is excellent. Price is fantastic.

Super friendly staff

The location was great, convenient to everything. The staff was attentive, cheerful and quickly responded to any requests. The Wi-Fi worked great and the free coffee was a nice touch.

The room was a little small, even by Japanese hotel standards, but you couldn't beat the value or the location.