We felt that communication with the owner could have been better. He seemed more interested in his convenience rather than guests experience. 24 hours notice was required to use the pool which was a little excessive. Also this had to be done via email although the owner lived 30 yards away. This was not made clear beforehand. The outdoor pool was more of a paddling pool at 2.6ft deep. Grounds very nice as photos show. Unfortunately the inside of the property was disappointing and needed some TLC. Shower in ensuite was unused as it was mouldy. Spills visable on floors and tables sticky. Floors extremely creaky Five star price for two star accomodation.

Going away just after lock down was lifted we knew it would be challenging. But can't help but feel that customer service and the personal touch was lacking greatly. We got the impression it was about the money and not after a great holiday experience. The place needs a bit of TLC, especially the furniture. Everything creaks and is need of decorating. One room never got used as the bed was so creaking and uncomfortable. Ants nests all over the patio. We Understand that there is a pandemic and limiting contact us paramount but little touches like sachet salt and pepper wpuld have gone a long away as the shop wasn't in walking distance. Late check in of 1630 and early checkout of 0930 kind of shortens your holiday aswell. Sanitation doesn't take that long to do on a property. Maybe invest in a few more housekeeping staff.

Excellent facilities and location. A real gem!

Thoroughly enjoyed our winter break here. Cottage was very comfortable and warm. Grounds were immaculate & we still managed to catch a few fish even though it was winter. Really enjoyed the pool and hot tub. Thank you!

My family of 9 including 6 adults, 9/2/1 year old grandchildren. Stayed in the Hawthorn Cottage. With slides, swimming pool, games room fishing and a donkey to feed . Everyone was happy. Thank you!!!

This was our second visit here & it was every bit as good as the first. Pool & gym are exceptionally equipped for such a small cottage set up. The Endless Pool machine is fantastic. The cottage is warm & ver well furnished with nice views from both front and back. We will be back

The heating is not working all the time in the night time, the hot water not working 24/7 and on tv there is one chanel. What's the point to have a big tv only for a program. Water in the swimming pool was cold and inside the swimming pool area cold as well. For the price you pay I wasn't impressed. The only good think was that was very quiet.

Stopped at the Hawthorn cottage, which is the largest of the Long Barn cottages for a late half term get away. The whole family (myself, husband & 4 children) had a fabulous time. The cottage itself is very comfortable and furnished with a clean, modern design. Wood flooring, plenty of leather sofas. The granite kitchen was maybe a bit small but had everything we needed including an extra large fridge. All very nice. We never felt the need to check how to work the heating as it was always warm. The bedrooms were good size for a holiday home and we enjoyed having a wetroom attached to our bedroom. Although you sometimes do need to use the squeegee after a shower. This was no problem. The rather large TV was great for watching the supplied videos & we even had a BBQ one afternoon. Views from both front and back were very nice. The pool and gym were exceptional. The gym was small, but very well equipped, with a step machine, boke, treadmill and a multi-gym. Although the kids were not allowed to use it. The pool and hot tub were brill. The endless pool machine (once we were shown how to use it) was so simple to use & provided great entertainment (and even a bit of exercise). Although the pool is small, this machine more than compensated. The grounds themselves are lovely, with space to play football, donkeys, fishing (we didn’t fish but plenty of others wre & seemd to be catching quite a few) and a large games room. This was a real highlight with table tennis, table football (both free) and air hockey. There are supermarkets and pubs nearby (although nothing in walking distance) and the place was easy to find. A recommended place to stay.