Apart from location, nothing was there to like in this property.

Customer service was really bad, no information until the we landed in Zurich about property check in. I was calling them again and again. I called them day before, response was very rude saying that access code will be send on the day at 15:00 hrs. No information on the day so called them again and again intil eventually someone answered. While my flight was about to take off, lady on the other side said that I had not shared my IDs with them so no booking. That was a white lie, I gave them the exact date the email was sent with IDs. Full money had already been paid. So stressful to liaise with her while flight was taking off. I had to buy on board WiFi to send her the email again and upload documents. Rudest behaviour ever. Lady was saying again and again that paying money is not relevant. We were all stressed and didn't know if we will be able to get access or have to book another hotel. Property wasn't same as shown in pictures. We were given accommodation in the loft conversion where it was hard to even stand on the side of the bed. Floor was really dirty. Toilet door had massive gap so never fully closed and smell was speading in the accommodation. So-called kitchen dining and toilets were in the same smallest possible area. So if one person is using toilet then we all had to go upstairs and close our doors. No concierge, no help at the location. Mould on the floor, bathroom, etc. Almost next to impossible for 4 people to sit on the dining table. Would never recommend this property. Rudest, unhelpful, arrogant ever people to talk to. Very steep and small step stairs to go up. There is option for 4 pictures only so could not upload more photo evidence.

Location

Early check not allowed

Autonomie pour rentrer dans le bâtiment. Le digicode n'a pas été fonctionnel à notre retour un samedi soir, mais une personne nous a rapidement dépannée à distance.

L'appartement est vraiment petit. En été, la chaleur ne redescend pas à l'intérieur, même fenêtre ouverte. Propreté de l'appartement à revoir : des éléments étaient parfois dégradés ou pas très propres (moustiques écrasés sur le mur ...). Et d'un point de vue perso, vraiment pas très fan de la déco "îles Grecques" dans un établissement à ... Zürich ! haha

central location, very clean

no AC, which is tough in summer

The place was a 10 minute walk away from Zurich central and was super clean and well stocked for all of our needs. Would highly recommend anyone to check them out, seamless entry and had no problems. There are plenty of food/supermarket stores nearby

Konumu ve odanın temizliği harikaydı.

Sadece pasaport bilgisi alıyorlar açıkçası o bana saçma geldi. Kişisel Verilerin Korunması açısından gerekli olmadığını ve gereksiz zaman kaybını oluşturduğunu düşünüyorum. Onaylanana kadar giriş parolası bekledik. Bir de tesisin 2 girişi var ama bir girişinden parola ile giremiyorsunuz, arka girişten giriliyor, fakat çıkarken her ikisini kullanabiliyorsunuz.

Die Lage war sehr zentral.

Es gab keine Möglichkeit früher anzureisen, oder den Koffer abzustellen.

Location was very good as it was close to city and train station. Close restaurants nearby and size and comfort of apartment was great.

There wasn’t an iron available when it said there would be and it wasn’t delivered after we emailed and asked for it when they said they’d give it the next day.