Hot tub wasn’t working Air conditioning not working in one area Upstairs shower not working

This house was one of the most sadly neglected homes we have ever stayed in. It felt worn out and tired. There are years of grime and it needs a complete overhaul inside and out to be considered a decent rental. We felt like we were in Grandma’s old homestead. The photos were a complete misrepresentation. The heating and cooling system is a mess. There was a polar difference between the temperatures upstairs compared to downstairs. The decks are ridiculously high. (not mentioned in ad!) and a bit terrifying as they were rickety. We did not even attempt the hot tub. There were mouse droppings everywhere and centipedes. There were dirty dishes in the cabinets and outside on the walkway. The upstairs bedrooms were organized and fairly clean though the upstairs bathroom was grimey. The kitchen was surface cleaned but don’t move anything or look too close. There were not enough towels, kitchen or otherwise. The garage area was sad. The downstairs king bed was quiet clearly not changed from the previous guest (hair, debris). The bathroom down there was dirty and black particles came out of the tub jets. The mother in law space smelled like gas and presented like an old closed up musty apartment. I felt bad assigning that room to some of my family. We cleaned the bathrooms somewhat ourselves, ignored the big picture, and did a lot of laundry. With that said, I think you should refund my cleaning bill! We aren’t fussy, city folk. We used to live in Lincoln, NM. It was disappointing

There was plenty of space and enough places to sleep everyone comfortably and also enough games for all ages. Will definitely stay again.

The house is in a great location. The upstairs living room was comfortable. Mattresses are old and uncomfortable, master bathroom jets are disgusting and have residue on them, dishes had residue on them from not being washed properly, there were no pool balls, the outdoor railing was missing some sections so not safe at all and the house had this odor to it like someone fries chicken in it on a daily basis. The house has lots of cosmetic damage and a grungy feel to it. I would not stay there again.

Loved the communication! Had an issue with the mother in law suite and the fixed asap!

Really nice place for a family gathering!

The house was very clean and we had everything we needed in the kitchen. Really our only complaint was trying to regulate the temperature. The downstairs master would be extremely hot and uncomfortable and the upstairs/main floor would be very cold in comparison. Tried several different setting on the thermostat and never could get a comfortable setting for the entire house. Definitely a great house for a large group just wish we could have figured that part out and it would have been perfect.

My wife and I wanted all our children, their spouses and our grandchildren (ages 5-19) to enjoy the New Year together. This cabin was the perfect spot. The views of the mountain were fantastic and all the areas were spacious so we could all have plenty of room to relax and enjoy. the location is perfect for going to the mountain and ski or downtown shopping. We really enjoyed the time together. The hot tub was nice to enjoy with the grand babies and also relax after a full day of fun. Two things I recommend packing before you go with a large group, good toilet paper (provided was paper thin) and a large pan to cook breakfast in the morning. The accommodations were above board and all had a great time. We will definitely consider staying again if we can get all together again.