The safety of the place it’s gated and locked only staff can open it. Plus they help me get taxis the food is great this country is amazing I’m coming back in June

That I had to come back to USA

The hotel is very well located. No more than 10 minutes walk to Palmira town centre. I had a difference in price when I arrived, but it was due to tax charged to all hotels. My mistake, I thought in price tax was included in fee I got online. I had the opportunity to check other hotels in area. This was definitely the best. I love how bright and clean the room and bathroom were and super friendly and helpful all staff were. Breakfast was superb, very traditional colombian breakfast served very quick and always tasty. I love the air-conditioning and fridges in each room. I did not like not having a wardrobe to hang coats and clothes, but they gave me hangers and it was not a problem. Nice warm water too. I would definitely recommend this hotel and I will stay again on my next visit to Palmira.

Veil or other type curtains for privacy are something would better the experience, there is a blackout.

breakfast was great. very clean.

bathroom could be little more modern, very short in hot water.

Breakfast was really nice. Front desk as well.

Too much noise, between barking dog and rooster it was hard to sleep early in the morning. The power went off for 30 minutes and right there outside of the Hotel there is a type of market with many people selling fruit, food and other stuffs.

Breakfast was amazing! The quite of the place is nice. Mosquito 🦟 was the issue in the room. Windows was open before arrival and room had lots of mosquitoes 🦟 Bed was a continuous look for them to eliminate them from the room. Other then that, all was very pleasant at this stay.

Mosquito 🦟 in the room. I didn’t wanted to get fumigated, Bcs then I be sleeping breathing that químical’s. Perhaps clavos oils in the property or mind spray Will keep the property mosquito free.

quiet, safe, clean, nice setting, with very pleasant staff

nothing -

The staff was amazing. Everyone was helpful and kind, they made our stay a blast.

The breakfast was good

Nothing I can think of...the service was excellent

The staff was super "amable", the breakfast was homemade traditional. They called cabs for us. Wifi availability. Hot water for showers.

It really was as described. There were no surprises.

area..Very nice hotel staffing. The breakfast was excellent.Hotel is the best in Palmira and surrounding

Mosquitoes muchas in dinning area.

Breakfast Is excellent, With typical colombien foods. This hotel Is very calm and has beautiful plants

Everything was great

Overall good stay, room had air conditioning, good breakfast, secure parking

Rooms are a little small, they missed cleaning up some old face masks that were hanging on the door of the room from the previous guests.

the tv wasn’t working well. they should use a better soap cause that tiny soap is not a good choice. at lest a pair of good toiletries.

Everything was perfect, friendly staff and very helpful Thank you

Excelente customer service

Everythings

Central garden was beautiful

Price is a bit high for what you receive. Breakfast not that good. Shower not working well, hot water not easy to set up. After taking a shower all the bathroom was flooded since courtain is not properly set up. Pillows not the best