I liked the location of the hotel and the nice life music.

Nothing

Great view of Grand Baie

No lighting once we left the lift and walked to our apartment door.

Chambre spacieuse, bien aménagée et propre Très bonne localisation Wifi fonctionnel Fruits frais au petit-déjeuner (mais café lyophilisé…)

Le bar rooftop n’est pas un restaurant /bar de l’hotel mais un établissement auquel les clients de l’hotel peuvent accéder. L’ambiance est très particulière (plutôt glauque à mon sens) et ne correspond absolument à celle d’un restaurant d’hotel : plutôt pub ou bar de nuit avec musique à fond dès 19h et cris. Lors des soirées (de 19h à….) c’est extrêmement bruyant, la musique, les cris se diffusant à tous les étages, les clients passent leurs appels téléphoniques dans l’escalier de l’hotel... Les chambres deluxe vue mer du 3ème sont particulièrement bruyantes car en plus on a le bruit incessant des tabourets traînés sur le sol. Au 1er c’est moins pire. S’il y a une belle baie vitrée dans les chambres, le balcon annoncé n’est qu’un rebord de 30 cm : impossible de s’y installer. La piscine est petite mais surtout complètement enclavée : 4 transats et 2 parasols coincés entre les 2 portails et aucun autre espace libre. Au final, pour ce tarif, à part à l’intérieur, il n’y a aucun endroit agréable où vous pouvez vous installer pour bouquiner, prendre un verre ou juste vous détendre après une journée de balade…

Le rapport qualité/prix, la localisation, la chambre, la propreté des lieux, le restaurant du rooftop, le petit déjeuner simple et efficace !

J'ai moins apprécié le vis à vis très important.

We loved the location, the view, and the value for money. The friendliness of the staff is a plus.

No porters available assist, the language barrier with staff and some missing amenities like shower caps, teabags and milk in the rooms

so central to grab bale

the beds were too stiff

close to everything, friendly staff, great value. I’ve and clean.

no complaints

the location- the staff

it needed more cleaning and in the photos it shows that its sea view but the view is not nice and not sea view

the location is not that far from the center of the city

very dirty got bed bite everywhere swimming pool is almost none existent the breakfast very limited and not worth the money

Located in the center, nice and helpful staff.

Breakfast could be better in terms of variety and quality. Bathroom was not 100% clean.

The staff.

We booked for a week and left after 2 days. Rooms are NOT soundproof as mentioned and the rooftop bar has private parties almost every day of the week. People not from the hotel, jumping, screaming and very loud music. Manager refused to lower the music after asking multiple times. Took us half a day and a lot of hustle with a non-present manager on the phone to negotiate a refund for the remaining nights. Finally got a refund after two weeks (!). The staff - being the only positive note of this place - seems to be used and annoyed by this recurrent problem. This place should decide if it wants to be a hotel or a nightclub.

Photos on the website is extremely deceiving, the location and property type not as per advertisement. The rooms were dirty, the breakfast was at 8am, when we got there at 8:10am there was hardly anything to eat. They are extremely untidy, no coffee in the rooms or toilet paper. I had to book out after the first night and paying for the whole 5day stay and they did not refund anything which we are extremely disappointed about as we were deceived. I do not recommend, very unhappy and it is sad to say.

location is amazing-walking distance to the beach and shops. The room was spacious and partial sea view. rooftop restaurant was convenient.

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This place is amazing! Good location and great breakfast! Highly recommended 👌

The bedroom is very spacious and clean. located near the mall and the staff is very friendly and helpful. the lady at the front desk was kind enough to allow a late checkout.

The bathroom was very dirty with lots of grime/mould in the shower tiles. The bath towels were badly stained and they do not issue hand towels. Guest should be made aware that there is a bar/club on the roof too (4th floor) and the noice/music only stop at 2:30am.

sky bar location and staff

bathroom fittings can do with an upgrade

very central , friendly staff and room was great

the breakfast

The room was very specious and nice.

We expected breakfast to be a bit better. We arrived at 8:50 (breakfast time 8:00-10:00) and it seemed everything was gone as most of the buffet tables had already been cleaned up

The staff was amazing, very kind and helpful. From reception, to breakfast to house cleaning. Rooms are neat and big enough for 3 people.

There is "no smoking" notice everywhere, yet you will see the staff themselves smoking at the reception. The smoke smell used to travel up to our room since we were on the 1st floor, which was a big put off.