Ideal location. Friendly and helpful staff. Spotlessly clean and wonderfully comfortable beds with great bed linen.

Nothing!

Property location was good but the staff were awful. We had a kettle in the kitchen that was faulty and wouldnt stop boiling - which resulted in me scolding my hand, i asked reception for ice and explained what had happened and they couldnt care less. Would NOT recommend.

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Easy check in. Close and local to shops in town.

Very well located and comfortable

Excellent location. Property was bright and very clean

Nothing

Good location, reasonable price

Really clean and comfortable rooms. Fantastic location, 2 minute walk from Central Station.

For a 1 night stay there was nothing we could complain about

The location is very good

Nothing I forget my charger in the room if you found Emil me please my Room 408

Very easy to find once in the centre and so quiet once inside

Nothing

Very clean

Nothing

Good location

Room is much smaller than it looks on the advert. It did not took me by surprise because it is not the first time this has happened to me neither going to be the last one. I think it’s a way to advert and attract people to rent. I requested a room on a top floor with a nice view. I was allocated a room on the top floor but there was not a nice view at all, rather just another building opposite the studio.

Rooms were really nicely presented and far exceeded expectations Staff were pleasant and ensured check in was smooth

Great location, absolutely spotless, friendly staff, good facilities.

I thought it was a little expensive, the shower wouldn’t turn down in heat either we tried everything, minor issue though. Really happy overall.

Location is great, bed really comfortable and useful to have facilities in the room

Fridge was noisy , could still hear when using ear plugs, not a great night's sleep The shower was scalding, the instructions didn't work and there was literally no means to turn the water down, unusable. Our friends also had the same issue with their shower in their room

Great location Friendly staff Lots of space Comfortable bed

Room cold and struggled to heat it Water pressure in shower low Cleaning ok but more detail needed.

Location location location! Excellent location right next door to primark. Central station and bus stops from airport 5 mins walk. Room was spacious and clean. kitchenette is handy.

The shower wasn’t great and water wasn’t that hot. No dishwasher. Bed wasn’t as comfortable as other hotels I’ve stayed in but still slept well.

We were so impressed by the location of the property and the facilities within our apartment. The little extras like tea/coffee and milk/water in the fridge. The toiletries in the bathroom were very handy and the fluffy white towels were lovely.

Adjusting the temperature of our shower was difficult - permanently hot but it wouldn't put us off coming back. If it was too cold, it would be different.

Great location, easy to access, staff were very friendly, the apartment itself was lovely! Very clean and plenty of space with great facilities. We were able to check in early which was a huge bonus for us. Will definitely stay here again!

Nothing! We could not fault it. Everything exceeded our expectations and we were very happy with the stay overall!

L' albergo si trova in pieno centro, comodissimo per gli spostamenti e con una vista dalla camera davvero incantevole. Trattandosi di una camera con cucina è la soluzione perfetta per chi si intrattiene in città per diversi giorni.

La camera era vicino al magazzino di rifornimento per il personale delle pulizie e, per questo, a volte un po' rumorosa

Perfect location and very nice apartment. Great for a work trip when you spend time in the room. Nice little gym as well.

Could have provided some more cutlery as the dishwasher had to be run quite frequently.

Location was fab! Right near restaurants on Bold Street, also v close to shops and 10 min walk to Albert Dock.

Perfect, ideal location and exactly what we needed. Room was clean and well kitted out! Reception staff were lovely and friendly too

To be honest no complaints

The room was spacious and well presented, everything seemed good quality. Although the hotel is central the room was quiet even on New Year's Eve. Toiletries were appreciated. Staff pleasant and helpful. Having two keys is always useful

a plunger coffee pot would have been good

The location was brilliant, the staff were very nice, the apartment had everything you needed in it will definitely be back again

Nothing only that you can’t get more clean towels unless your there for 4 days

In the centre

Wish the property had restaurant

Room was great, kitchen facility and most equipment, tv, seating area, tea/coffee, milk in fridge, great view from room over looking street with Xmas tree and radio tower. Modern bathroom. In the centre

Got to property at 3 for check in to be told no rooms were available, no times given, to sit and they would let us know when. Every other guest that came to check in was told the same, no rooms available they were still cleaning them all! Told it’s because they were busy. All hotels are busy and you manage your bookings with staffing. This also wasn’t managed well when rooms became available, they were giving rooms to newly checking in people when others had been waiting for 45 minutes. Hopefully it’s just a one off, but lots of people arriving from plane journeys and no room to go to.

The concept of the layout and the place was spotless

The hard settee

Very comfy beds with good pillows. Shower was powerful, room spacious, noise cancelling, great location, and would 100% stay here when returning to Liverpool

Nothing. Everything was great

Central, clean and stylish

The bed wasn’t the most comfortable, probably a budget make,

Everything

There wasn’t anything not to like

Clean rooms, comfortable beds, very helpful staff, great location

Nothing

The rooms are really clean, it was warm and the bed was comfortable. It is right in the middle of the city so it is very conveniently located.