The fifth room was not a room where you could sleep due to the temperature. Great for a group of 12. Extended master and large living room

When we first arrived at the property, there were unfinished stairs that go up to the front door which was the only door with a keypad to get in. There were about 4 feet of stairs missing and a giant hole that dropped about 8 feet if you were to not pay attention and walk up the half done stairs. I immediately called the rental office it was about 4:30. And he said since it was so late in the evening no one could come out til morning to switch the keypad to a different door, and asked if anyone could get up the stairs and I told him only way we can get in is to lift up one of our kids and have them go unlock the door and the side door. So that’s what we did, next morning my family and I left and about 4pm we returned and notice no keypad on any other door, so I called the office again, and the guy said he forgot and that he would send someone with a garage clicker so that we could open the garage to gain access to the house, the guy showed up with a garage clicker that was for a different house. Said he would come back and never did. It’s already after 5 so I couldn’t call main office. By this point I’m just done. Who rents a house when the people can’t even enter it properly. Not to mention the railing on the back deck that my daughter almost fell off of because she barely leaned on it to look at the deer underneath. The shower heads need to be cleaned they are clogged with calcium buildup so u barely get any water out. There are cobwebs all over. The lights in the house have switches in other rooms. The bath tub jets don’t work. The hot tub smelled dirty so we never got in. It was 20 degrees outside so we had to turn heater on, there are 4 thermostats in the house, good luck figuring out which to use, we set every single one to 68 and all the bedrooms were way to hot to sleep and the master was freezing cold. The heater never kicked off, it just constantly runs, so u have to either have heat and burn up or have no heat and freeze. I normally don’t do reviews but I really don’t want anyone to have to have their family trip ruined by staying at this home.

This VRBO was beautiful and in a great location, only had a few problems the bottom oven only warmed food didn't know this and delayed dinner until midnight. And shower heads all need replacing barely any water pressure for showers. Whoever cleans for the owners need to do a better job had lots dust and cobwebs. Not trying to be picky but we have family that have VRBO's guess why critical. But it really is a beautiful place ,decorated nice and comfortable for a large family and we will return. Not sure how to contact owners to give them feedback.

This home is amazing. The photos do not do it justice. It is beautifully dcorated and located in a quiet neighborhood. Elk and deer was in our driveway daily and my girls loved that. The deck is nice for relaxing in the evening. Close to restaurants and shopping. Check in and out was so easy. House had everything you could need. Would absolutely LOVE to stay here again.

Overall everything was beautiful the house was beautiful very nice loved it

Good

We loved the house and its location. Plenty roomy for five couples. We definitely would stay there again.

My family really enjoyed this beautiful cabin. It had everything we needed. It was clean, spacious and it felt like home away from home. Thank you!

A trip to heaven started off as a trip to hell. Upon arrival to the house at 2am the alarm went off through out the whole house and neighborhood. I called the rental property and they placed me on whole for almost 20 min while the alarm was loudly going off. They told me they could not get a hold of any one and would return my call. Someone from the alarm company finally called and told us to sit in the living room without moving in the cold until he arrived. Almost an hour later someone showed up and finally disarmed the alarm. A few days later someone from the water company showed up looking into the water pressure issues. Another day I was walking on the deck and almost triped and fell on some loose screws. The beds were very uncomfortable to the point we left a day early. The house was very dusty, my allergies were horrible. The house did have kitchen supplies but the pots and pans really need to be replaced. The dishwasher did not wash the dishes well, they came out of the washer dirty everytime. The room doors did not shut, none of them. The house needs upkeep and cleaning. The stay was so awful we left a day early, not worth the money.

Overall the home is stunning and perfect for a group, however, the kitchen leaves alot to be desired. Nothing matches, had to request folks so adults could eat, no bowls or serving dishes and barware is very lacking, although the place has a beautiful bar area. I called the property manager to advise that when you're spending that much per night you expect beautiful kitchen amenities. He apologized and brought silverware. Great location, beautiful home and I hope my comments to the property manager have them take action. Not even a bowl to make a salad...no more complaining, we had a great time and loved our stay!

Beautiful clean home. It was a total of 12 in our party. Very comfortable, plenty of towels & extra blankets & pillows. Very chilly at night in july. Deer came by to eat right off our hands right outside the patio. Warm water in the shower takes a few minutes tho. Master bedroom has no lock fyi but overall gorgeous home. Will definitely stay there again. Very accommodating for big group

We love Ruidoso NM. This location was great for the family of ours. 5 kids and 6 adults.