This home is Lipstick on a pig! For such a beautiful home in appearance, the reality was a disaster. So many things!..The elevator never worked! Maintenance came twice, broke within 10 min.-not safe. Kids got stuck in it. This was a HUGE inconvenience. the house was dirty. We watched the cleaning crew come in and out...they were only there 30 min. The floors were filthy, thee kids' feet were black from being in the house. There was visible mold with a bad mildewy odor in the top load washing machine. The kitchen was ill equipped; we had to buy plastic spoons to use. The sprayer at the kitchen sink shoots water out by the hose, soaking everything and everyone. The upstairs air conditioner was not properly working. It stayed around 80 degrees up there. No water came out of the shower heads. We waited for maintenance to come and fix that problem,(which they did) wasting 1/2 a day. The pool pump stopped working day 2. The water hose outside is split and doesn't work. BUGS! there were cockroaches in the bdrms; killed 10 in 1 bedroom alone and several large spiders. The shower drain in one of the master suites is very slow, causing large amts. of water to spill into the bathroom. We used the 2 towels they gave us to sop it up every time someone showered, even though we tried to block the water from coming out. Some of the porch furniture is in bad shape. One of the queen rms. is too small with no bathroom; should not be for adults., We strongly do not recommend this property.

Overall, a great property. Surprised we had to make the beds. Annoying that we had to buy all paper products, soaps, trash bags, etc. A/C didn't work on 2nd floor. Had to get in-room coolers. They leaked, didn't cool that well. Better Beach Rentals responded quickly to all calls. They also got us a rebate due to the issues. Everything else worked fine.

Loved being close to the pier. Ruby’s coffee was a real unexpected treat that we enjoyed every morning. In the house, Lots of dining space & wonderful decks to enjoy the view.

This house was very attractive with a great view of the ocean. We stayed with our extended family for Thanksgiving week and the 7 bedrooms met all our needs. The house was clean and ready for our arrival. The house had a very large dining table with 17 full sized chairs. There were multiple deck areas well equipped with outdoor furniture. Having 2 refrigerators in the kitchen was wonderful for a large group like ours. We really enjoyed our stay and would be happy to rent again. At arrival, we had 2 small issues - one with the heating on 1 of the floors and the other with the linens for 1 of the beds. The rental company was very responsive and quick to resolve the 2 issues. The next day, we created an issue with the elevator, by not closing the door properly, and the rental company quickly came to fix the elevator. Some small issues were that the house’s silverware was inadequate and we supplemented with plastic. Also, the back cushions on the living area couch were worn and we would recommend replacing the couch cushions. Finally, there weren’t enough beach toys for the kids. We enjoyed our stay. This is a great property and we highly recommend renting this house.

Our extended family (Four individual families) stayed here. It was probably the best vacation we've every had together. House was large and we were able to be together when we wanted and have our own space when we wanted. Super easy to get on the beach and loved the deck on all three levels. Sunset and sunrise each day were awesome. Being next to an event center did bring beach weddings on Saturday but we enjoyed watching them from our deck. We hope to return to this house next year.

This house has so much potential to be a year to year rental for us but the lack of cleanliness and sub par furniture/kitchen we probably will not be back. Had to call the property manager at check in to have cleaning crew come back and re-clean main floor. I had to wipe 1/2 inch of dust off my ceiling fan, wipe red sludge off my shower head, and the air grates in the ceiling were covered in dust and black stuff. The couch in the living room is molting and causes most of the mess upstairs. The kitchen appliances were nice but the kitchen is not well stocked with dishes or things like a working can opener. The property management company was unresponsive and we had to contact them many times regarding the water level in the pool and the elevator breaking down. The location and actual beach was amazing which makes all the other things so disappointing. We rented in the off-season and maybe there were staffing shortages, but If the management company gets their act together and this house gets a deep clean, we may consider renting again.

The location was great but this home did not meet our expectations. A home with 7 bedrooms needs to have a kitchen equipped for a large group. We had 14. There were 8 coffee mugs and several of those were chipped. There was also not enough silverware. In addition, there was mold in the washing machine and on the shower curtain, sand in the elevator, bird poop on the sliding doors, and a nasty pealing couch. The bedroom curtains didn’t completely cover the sliding glass doors either. They were too small. When you pay as much as we paid you should not have to call about obvious issues.

This house is located in a great place! No direct beach access, but still a short walk, even for little kid legs. After a problem with a bathtub drain and a loose kitchen faucet, the management company was quick to send someone to repair the problems. A bit disappointed with the stock of things in the kitchen (ie. one kitchen towel, 5 coffee mugs), but lots of plates. There were enough pots, pans, and silverware. The granite slab on the kitchen island is not fully attached. I leaned on the edge and the entire thing tipped upwards. The two refrigerators were great to have! The bedding and towels left something to be desired (the most basic of linens). I’d suggest bringing your own if you are at all choosy. Some problems with the lights/fans in the bottom story (turning on and off on their own). Air conditioning worked well. While most of the house appeared clean enough, and we were empathetic to the number of houses on the island that must be cleaned in such a short amount of time, there were some things that obviously weren’t cleaned at all (ie- the air conditioning grates were coated with dust/hair, same with the fans, under couches). The outdoor shower lacked enough water pressure to rinse and was very slippery, as there are no drains, and no mat to stand on, and the concrete was smooth and sandy. No hose was provided for the water spigot. We all felt as though if this house was more in the $8,000 vs $10,000 range, it would have better met our expectations.