Room had a funky smell. towel rack in bathroom was broken. I reported it on the first day and it was never fixed. Cafe service/offerings were awful. Bakery was good. Carousel broken. Pub closed.

I will return to this place as soon as possible

Booked Zermatt Villas and was able to drive to the Canyons, Park City, and Deer Valley. Also booked ski rentals at Adventure Haus which is connected to Zermatt and it made everything a lot easier.

Great location to all of the events. Beautiful location of the winter scenery

Hello, Overall I don't think the stay was worth the price. I realized that if I had paid $30 more I could have stayed at the regular hotel part, which would have included breakfast and been worth it. The walls were so thin that I could hear word-for-word what the people in the next room were saying. They had their TV on and I could hear that too. It kept me up late. Normally, I shouldn't be able to hear someone's TV in a different room unless they had it on crazy loud, which they did not. Also, for the price, it should include at minimum cups to use for drinking water and hand lotion. It would be nice to have a mini-fridge or at least specify that there isn't a mini-fridge in the description. It would also be nice to see some recycling bins. It would have helped to have some directions about how to get to the Chateau Villas in relation to the regular hotel. And then also where to park and where the room is at.

The window of our room looked out over the mountain side. It was quite lovely. We were at the resort to attend a class on family constellations. As a result, we did not spend any time in the amenities and very little time in the room. It is just like a hotel room. I didn't read carefully as to what was NOT provided. There was no kitchen, not even a refrigerator. This was a big disappointment. For the next class in the series, we will be joining other class members in a home so we have access to a fridge and kitchen.

Expected a 1 bedroom condo. Instead got a basic hotel room, no kitchen, no microwave, no mini refrigerator.