Upon initial glance everything seemed great with the home but it didn’t take long for us to realize that this home is simply ran down. There are huge holes in the floor tile, the recliner had a huge hole in it as well. The downstairs bathroom toilet tank lid was also MIA. The holes in the wall from the foos ball table were also an eye sore. The main master bathroom sink water didn’t work either and to top it off the carpet tacks were exposed and were pretty painful when you stepped on them bare footed coming out of the master bathroom. The fire alarm went off all night so we had to relocate to teenagers from the 2 upstairs room to the couch. The list goes on and on. If I were the owners of this home I would definitely do some upkeep on this property. It appears as if this home is just an income to the owners or the management company is lacking. The kitchen counters were sticky and there were gloves left from previous renters under the sofa. Plus we rented for 3 nights and had enough coffee for 1 pot. There was no shampoo or conditioner provided; however, they did provide bar soap. As a homeowner of a short term rental home in south Texas I can say this home would never make the rental pool from my management company. Light bulbs were out all over the house and huge cobwebs hanging from the ceiling fan in the living room. At some point this home was nice but the lack of maintenance and upkeep has simply left this house ran down at best.

Todo muy bien pero no había escoba 😅� Tuvimos que comprar una para mantener la casa limpia. La vista a las montañas es genial!

This was a great house for our family of 7. We enjoyed our stay and were quite happy to have a home so close to other family members staying next door. The home is well stocked with the basics. Very comfortable inside and out. A home we will recommend to others as well as choose to stay in again when in the area.

The home was disappointing. We had to reuse towels and ran out of trash bags. Light bulbs were burned out all over the house. Road to the house wasn't for cars. No working can opener and nothing to light the grill with. Rugs needed to be washed and the house needs to be sprayed for bugs. We won't rent this home again!

Cool house, nice hot tub and excellent layout. The kids enjoyed being able to do their own thing down in the game room. Had a slight problem with the a/c and the game room shower but was promptly fixed by Condotel. It was quick access to town for the ladies to shop. Everyone in our party drove an SUV and some were 4x4. The drive down to the house may be tough for a car due to the loose rock road just an FYI. The kids also enjoyed being able to go exploring in the forest all around the house. We would definitely stay here again

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our first time in Ruidoso. Great experience, i will highly recommend this property.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time the house was exactly as described. The weather was great and we had some snow for the weekend.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wonderfull experience for all the family

Rating Details: The property manager was very helpful. The vacation rental was clean. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was our first time to Ruidoso and our first time staying in a vacation rental and overall it was an extremely pleasant stay! Casa Oso Grande is the place to stay if you’re looking for luxury and style, a great and close location to the town site, space, comfort, privacy, and amazing scenery! However, there were a few minor drawbacks. The house sleeps 10 (we had 10 in our party) with a queen sleeper sofa as the 5th “bed”, and unfortunately this particular sleeper sofa was extremely uncomfortable and therefore wasn’t used as we had planned. Another drawback was the cleanliness of the house. It was surprising to see such an elegant house with unswept floors, primarily in the kitchen and underneath the couches, and the couches with filth in between the cushions, to include a dirty waffle maker. Yes, we were excited to see a waffle maker and use it one of our mornings; however, not only was it dirty, it didn’t work well at all; furthermore, there was a broken can opener which we needed to open several cans (luckily we found another one in different drawer later on). Although I live in Los Alamos and drive on curvy and somewhat steep roads around northern New Mexico, I personally am not a fan of them, and although my husband made the short drive from the town site up to the house enjoyable, the actual road on Abbey Place was very unpleasant; you need to prepare yourself for a steep decline getting down to the house and to the parking space! Thank God it didn’t snow, thank God that part of the road wasn’t graveled, and thank God we each had vehicles that made it fairly easily down the steep decline and back up the steep incline. Last, Jhovany with Condotel provided excellent customer service which made this entire process a satisfying one.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is beautiful and everything looks brand new. Excellent option to relax and enjoy the views while having a drink. Highly recommended

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was beautiful, inside and out! We had deer right off the deck. Beautiful drive, but be prepared...4 wheel drive is best. Very clean house and great for 4 couples. Everyone has a private bedroom and bathroom!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect house for our three family's . Love having our own space , but being together . Great views, lovely hot tub, and very clean house . Had a couple of problems when we got there, but they had them taken care of in a matter of a few hours. Very steep drive into the house ,which the women didn't like, but didn't seem to bother the men.All in all, a great vacation for all of us !

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Renting from Condotel has to be the easiest experience I've had renting in the Ruidoso area. Professional staff and clear communication make it easy. The house we rented was awesome. Furnished well for our group of 6, and had just enough space for our needs. Condotel took the effort to go out of their way to replace the propane tank on the bbq the day we arrived. The only downside is, this house isn't as private as I thought when booking. There is a much larger house next door (Abbey Place). However that wouldn't deter me from renting again. The views are scenic, and there is a lot of wildlife in the area.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We took our 5 children and two grandchildren for a little vacation during Christmas break. This place was incredible! We had plenty of room for everyone. It was clean and comfortable and just beautiful. We could not have been more pleased with every aspect of our experience. condotel corp was super easy to work with and both checking in and checkout were quick and they also helped with shi and board rentals with a discount! Fantastic stay!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: House was perfect for our family Christmas. It is absolutely beautiful with the best views in Ruidoso. We all loved the place and had an amazing time.

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Casa Oso Grande is a wonderful mountain home filled with all of the comforts including a nice hot tub with a wonderful view from the large deck.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home was very lovely, clean ans spacious! It was everything we'd imagined and more! my family and I would most certainly return. It is a little ways from town so stop and get groceries before heading to the home.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We all loved this house. Plenty of space and loved the huge dining table and deck space. Nice not to be right next to other house but close enough to everything too.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Ruidoso is our happy place! Cara Oso Grande is a beautiful home. The secluded setting is exquisite. The furnishings are comfortable. The kitchen is lovely and so well laid out. We enjoyed our time at this home.