Roach problem

Great property for out family!! Clean and Amazing views.

Condo was as listed. However, there were no dishrags or dish towels in kitchen. No working vacuum to clean up daily sand. The pool, hot tub, and grills were not available due to construction on building. Construction was very loud during the day and the property manager did not let us know before our arrival that it was going on. They did give us a 20% discount on our stay and refunded it in a timely manner, once we complained.

Some small hiccups, but overall great stay for amount paid!

If I could give it zero stars I would. Too many things to even list. False advertising, cancel if you can.

Everything was good with exception of a few kitchen items (pot holders, trivet, spoon rest, number of dish towels). The three bathrooms were great as there were 6 adults and 2 kids. Overall, it was a pleasurable visit.

The condo was great! Very clean and well kept. The only issue was the elevators. Several were down and they had not received parts to fix them. Hopefully that is completed soon. Would definitely stay again.

All good experiences each of 8 years we have enjoyed your Florida winters. Thanks

Easy check in. Front shower didn't drain properly. Overall nice place.

We arrived before check in and was told we couldn’t check in early. We didn’t mind and hung out at the beach waiting. We received an email at 3:30 with the door code and welcome package and thought maybe they got it ready 30 minutes early. We used the door code and entered the condo but noticed it hadn’t been cleaned from the previous guests. It seemed unlikely they could clean it in 30 minutes but we waited anyway. At 4 pm (check in time) we tried again. Still mot clean and no cleaning staff anywhere. I called and got sent to many different people before speaking to someone and they said they’d call me back. 5 minutes later I received a text that the room was clean and ready. Went to the room and it looked exactly the same. Called again and got the run around again and said they’d call me back. I waited about 20 minutes and called them back when I didn’t hear anything. It’s very hot there and my family was exhausted and traveled all day. Luckily our friends had a different condo that provided a smooth early check in so we were able to at least get some AC while I dealt with it. They finally said the cleaning crew was stuck in traffic and they’d text me an ETA. They offered us a $100 gift card to take our family to dinner while we waited. 2 hours later our room was finally cleaned. When we went to unpack our stuff there was still trash in the trashcans and we found a syringe needle on the carpet in the bedroom. This would jot be acceptable u see normal circumstances but certainly not during this time. I called them again just to let them know the cleanliness of the room was not adequate. The condo has a nice set up but very minimal cooking utensils. The shower curtains are moldy and I had to wash all the bed sheets because they didn’t look clean and given the cleaning situation I dealt with upon check in I wasn’t risking it. The pool and amenities were nice and the guys doing beach service were nice and accommodating. The view is beautiful. The last day of our trip our flight was canceled while we were sleeping. I called to see if the condo was available for that additional night since our airline put us on a flight for the next day. It wasn’t available which was not at all surprising since the place was completely full and very busy the entire week we were there. I asked them to give us an extra hour to figure out travel and they said no. Check out is at 10 am which is way too early to completely clean out your condo after a week anyway.

Needs a little update. Definitely needs a vacuum cleaner.

We enjoyed being right on the beach and the gorgeous views from the 7th-floor balcony! The location was perfect in proximity to the boardwalk, too, and we could see the Wednesday night fireworks from our balcony. Check-in was simple to complete. Being on the 7th floor near the central elevator, it was always busy, so we always had a wait to go up/down. The outdoor staircase only goes up to the 4th floor, so the only other option is to go all the way to one end of the building and use the other elevator or stairs; I would have preferred just to climb the outside stairs if that were possible because of how busy and humid/hot the elevator got. The pool and hot tub area were great and well-maintained, if a bit crowded, and during peak beach times the hallway and beach walkway/shower area would get really congested. You have to cross through the pool area to get to the beach and go through two gates, which is difficult to do while carrying things to the beach. The chair reservation system is confusing - the attendants assured us that once we secured our chairs, we would have them the rest of the week, then suddenly forgot to put our number out halfway through the week. The condo itself was comfortable and spacious with three bedrooms and bathrooms plus the fold-out sofa bed. All the bathtub drains were stopped up and would fill during showers, which was gross. The refrigerator would occasionally start making a tapping sound for about a minute throughout the day/night, which was really annoying, and it was missing the bottom shelf. The kitchenware wasn't great, but that's typical in a rental. There are no coffee filters provided, and the store ran out while we were there, so you'll need to bring those. Three of the six dining chairs need repair with some wood glue, with one being dangerously close to the front legs breaking away from the frame. It would be helpful to have a small vacuum as well as more places to hang swimsuits and towels to dry after a day at the beach/pool. If you can, bring your own pillows - those provided were hard and flat. Overall, we had a good stay and would recommend the condo with the caveats that it is in need of several repairs and that it's a hassle to go up/down the elevator, so be prepared.

Condo was great. Clean and spacious with a spectacular view. Would definitely stay again!!!

Very nice and spacious condo for group of 5. All you need and great location!

Check in was easy. Condo was clean and decorated absolutely adorable. We had everything we needed. We definitely would stay again in the future!!!

My condo unit itself was spacious with a beautiful view and the kitchen was adequately stocked. However, the building has NO office with NO single person to contact. Everything is done via automation and we know what that means: several menu options, LONG rings before someone picks up if you need to speak to a person, AND, they never returned any of my calls. Originally, I was given the correct door code to my unit but the wrong fitness room code and was not even provided with a pool code. I'd say VERY POOR customer service (via automation)

We loved the location and size of this unit. The view of the beach is breathtaking and it had plenty of room for our family of 5 (including 3 teenage boys). We also loved that each room had a bathroom of its own. While it was obvious that someone had done basic cleaning before we got there, it was also obvious that it had not been deep cleaned in quite some time. During covid especially, I expected more. Some areas, the basic cleaning wasn't even done. I had to clean the front of the master bath toilet and the floor around it as it was disgusting. The trim near the floors in the entire unit and the floors could use some deep cleaning. Also, there was mold on the inside of the curtains. The master bath tub did not drain, but we did text about that and they sent someone out to fix it who mentioned they would put in an order for that to be replaced. The carpet could use replacing as well. It's cheery enough with the colors, a little outdated (could use fresh paint at minimum), and Christmas decorations were still up, so that was strange (we were there for spring break in April). We also mentioned the mold on curtains, but no one addressed that. It was well furnished in the kitchen with cooking utensils, dishes, etc. The description had said no hair dryer in the unit, but there actually was one in the master suite. This would be helpful to add to the description, so I wouldn't have had to pack my own. We mostly just used the beach versus pool to stay spaced out from other guests. We would come back if we knew that it was very thoroughly cleaned and had some of the updates done, but otherwise would probably look for a different unit in the same building.

We loved the location and size of this unit. The view of the beach is breathtaking and it had plenty of room for our family of 5 (including 3 teenage boys). We also loved that each room had a bathroom of its own. While it was obvious that someone had done basic cleaning before we got there, it was also obvious that it had not been deep cleaned in quite some time. During covid especially, I expected more. Some areas, the basic cleaning wasn't even done. I had to clean the front of the master bath toilet and the floor around it as it was disgusting. The trim near the floors in the entire unit and the floors could use some deep cleaning. Also, there was mold on the inside of the curtains. The master bath tub did not drain, but we did text about that and they sent someone out to fix it who mentioned they would put in an order for that to be replaced. The carpet could use replacing as well. It's cheery enough with the colors, a little outdated (could use fresh paint at minimum), and Christmas decorations were still up, so that was strange (we were there for spring break in April). We also mentioned the mold on curtains, but no one addressed that. It was well furnished in the kitchen with cooking utensils, dishes, etc. The description had said no hair dryer in the unit, but there actually was one in the master suite. This would be helpful to add to the description, so I wouldn't have had to pack my own.We mostly just used the beach versus pool to stay spaced out from other guests. We would come back if we knew that it was very thoroughly cleaned and had some of the updates done, but otherwise would probably look for a different unit in the same building.

The condo had plenty of space for 6 adults and one 2 year old. Overall it was clean. The only issue really was the carpets in the rooms felt a little gross on the feet, could use a replacement. The washer and dryer closet door was off the track and was a hazard to our 2 year old. Other than those minor issues, the location and proximity to the beach was very convenient.

Bright cheerful colors, gorgeous view, & plenty of room for the 6 of us. We had a wonderful time; enjoying the pool, hot tub and ocean. *Be sure to tip the chair/umbrella guys. They work hard!

It was a perfect spot for my mom and sisters and our kids for Spring break! Loved the views and also the beach chairs included. Would rent again!!

It was a perfect spot for my mom and sisters and our kids for Spring break! Loved the views and also the beach chairs included. Would rent again!!

Second year staying here. Love the comforting environment. Colors for days! Just a happy space.

Good stay. Great room great view would go back anytime

Loved everything

This property is a great find! The view from the balcony was amazing. Being on the 7th floor helped to block out any pool party noise. The condo was a great size and nicely appointed. Beach service for 2 was complimentary and more could be purchased if needed. Definitely recommend getting dinner from Stewby’s or AJ’s Shanty and Ice cream from Okaloosa National Putt Putt ( next to Stewby’s).

We enjoyed a beautiful week at the beach. The balcony views were spectacular. Condo was spacious and clean, kitchen was stocked, easy to park, nice pool area and the beach set up was beautiful The waves were crazy wild as well!! We will definitely return.

Great Week and we all enjoyed all the text from the owners

my family and I really enjoyed it it was nice it was clean it was a beautiful view I don't know how it could have been any better thank you all very much

Cousins celebrated a short getaway for our Aunt’s 83rd birthday. The condo was exactly as presented and we were very pleased. Great view, well appointed kitchen and plenty of seating. Not an issue but I would suggest a hair dryer for each bath. Each of us would consider visiting again.

We are very well pleased with working with Danielle at Real Joy.. We have enjoyed winter housing here the last six years The last two with Real Joy have been good memories. We are thankful for the opportunity to experience beautiful Florida Okaloosa Island.

Island Princess 710 is an excellent winter get away for us midwesterners. Perfectly decorated and very well appointed for most everything you would need to live comfortably while we're here. This is our second time staying here and it has been just right both visits for us and for family who visited. We very much enjoyed our Condo owner's welcome gift waiting for us in the fridge with a sweet note. We are very well pleased with every aspect of this fun opportunity to escape the snow and cold weather in Iowa.