Thank you for great service

great

great

Nice variety of kitchen equipment, dishes, food staples. Vacuum cleaner inside the unit. Wasn't sure which uses of TV I would be charged extra for. No radio, or I couldn't find one. Interior of unit felt dark to me. No washcloths in the bathroom. No grab bars in shower. Layout of the unit felt awkward to me. "Crossroads" in center with rooms going out in all four directions. I was one person; felt like you would run into other people if there were more than one person. Cobwebs at the foot of the stairs, just inside the front door.

Great little place! It was very clean and we felt comfortable staying there. Great waterfall hike within walking distance!

Great spot, easy access to bus, had all the basics we needed

Used the apartment for a recent ski trip to vail. It was a perfect location. A few things that should be known when arriving. There is a market less than a mile down the road. Perfect for getting groceries without having to drive into vail. Also, if you are traveling to the village for skiing or anything, there is literally a bus stop at the end of the driveway! Turned out to be perfect, no need to pay $35+ a day to park. The neighborhood was plowed everyday, even with the 8” of snow that fell. Overall had a great time and will probably be back some day!!!

👁 enjoyed staying in this lovely home. It felt sanitary, yet lived in. Given the chance 👁 would rent this home next year.

We just loved the place and would definetely rent it again. It was super clean and it had everything we needed and more. We called once for assistance and it was provided right away. The service was excellent. I totally reccommend it!

We just loved the place and would definetely rent it again. It was super clean and it had everything we needed and more. We called once for assistance and it was provided right away. The service was excellent. I totally reccommend it!

Convenient place to stay and plenty of toilet paper and soap. Nicely maintained. Easy to use entertainment system. Icy stairs up from parking outside building and narrow stairs inside building could be safety concern. Otherwise great stay.

Convenient place to stay and plenty of toilet paper and soap. Nicely maintained. Easy to use entertainment system. Icy stairs up from parking outside building and narrow stairs inside building could be safety concern. Otherwise great stay.

Everything you need! Very comfortable and cozy home.

Everything you need! Very comfortable and cozy home.

We we’re less than satisfied since the TV cable service wasn’t working and the management company turned the heat off in our unit during our stay and we were in the Rockies!

We we’re less than satisfied since the TV cable service wasn’t working and the management company turned the heat off in our unit during our stay and we were in the Rockies!

The quiet atmosphere of East Vail is nice to be able to relax.

The quiet atmosphere of East Vail is nice to be able to relax.

We liked the housing, but remain unimpressed with service. First, we were not provided enough bath towels and face clothes. We called Vacasa, and (gratefully) we were provided additional towels. Two days before we were to leave, our toilet paper ran out. When we called Vacasa, the rep stated that sufficient toilet paper was already provided (two rolls). She said she would request more toilet paper—but something in her attitude made me understand that we would not be supplied an extra roll. (We only needed one.) At the end of the day that we requested a roll of toilet paper—and none was delivered—we walked to the convenience store and shelled out over $7.00 for 4 small rolls of toilet paper. Vail prices are high for everything. I am still aghast that a simple request for a roll of toilet paper was met with such callous indifference.

We liked the housing, but remain unimpressed with service. First, we were not provided enough bath towels and face clothes. We called Vacasa, and (gratefully) we were provided additional towels. Two days before we were to leave, our toilet paper ran out. When we called Vacasa, the rep stated that sufficient toilet paper was already provided (two rolls). She said she would request more toilet paper—but something in her attitude made me understand that we would not be supplied an extra roll. (We only needed one.) At the end of the day that we requested a roll of toilet paper—and none was delivered—we walked to the convenience store and shelled out over $7.00 for 4 small rolls of toilet paper. Vail prices are high for everything. I am still aghast that a simple request for a roll of toilet paper was met with such callous indifference.

Very comfortable and quiet, yet super convenient to downtown Vail.

Very comfortable and quiet, yet super convenient to downtown Vail.

My condo was clean and had everything we needed . Thank you.

My condo was clean and had everything we needed . Thank you.

I always try to rent lodging with a kitchen so I can prepare my own meals. I'm not a fan of going out alone, plus it saves a ton of money. Of all the places I have stayed, I have never seen a better appointed kitchen than this one. There wasn't a single thing that I needed that wasn't provided. I was shocked, quite frankly. Coffee maker, toaster, blender, pots, pans, utensils, plates, etc. There was even a small crock pot.I bought my groceries in Denver and did not eat out once.The apartment overall was wonderful. Very clean and had everything I needed.I really only have two small complaints. The satellite dish is not what I was expected. It's some DirecTV DVR, so it seems you can't just tune a channel and watch. Odd. The bigger issue I had was dreadfully slow Internet. I tried both wired and wireless and it was, quite frankly, abysmal. Hard to even watch a weather forecast because it was constantly trying to buffer. This would not cause me to pass on renting it again, but it was surprising and inconvenient. The location in East Vail was wonderful to me. It's far enough away that there is really not much traffic from the village, it's a 10 minute drive to the parking structure, and there is a bus stop at the entrance to the property, which means a 15-minute trip to the village. I had an extremely quiet 5 days and 4 nights. I am leaving 5 stars, despite the very, very slow internet and satellite issues because I doubt I could have found a quieter place with a better supplied kitchen. Very pleased overall.

I always try to rent lodging with a kitchen so I can prepare my own meals. I'm not a fan of going out alone, plus it saves a ton of money. Of all the places I have stayed, I have never seen a better appointed kitchen than this one. There wasn't a single thing that I needed that wasn't provided. I was shocked, quite frankly. Coffee maker, toaster, blender, pots, pans, utensils, plates, etc. There was even a small crock pot.
I bought my groceries in Denver and did not eat out once.
The apartment overall was wonderful. Very clean and had everything I needed.
I really only have two small complaints. The satellite dish is not what I was expected. It's some DirecTV DVR, so it seems you can't just tune a channel and watch. Odd. The bigger issue I had was dreadfully slow Internet. I tried both wired and wireless and it was, quite frankly, abysmal. Hard to even watch a weather forecast because it was constantly trying to buffer. This would not cause me to pass on renting it again, but it was surprising and inconvenient.
The location in East Vail was wonderful to me. It's far enough away that there is really not much traffic from the village, it's a 10 minute drive to the parking structure, and there is a bus stop at the entrance to the property, which means a 15-minute trip to the village.
I had an extremely quiet 5 days and 4 nights. I am leaving 5 stars, despite the very, very slow internet and satellite issues because I doubt I could have found a quieter place with a better supplied kitchen. Very pleased overall.

Easy access to the bus line and trails.

The property as clean and visually appealing. However, there were some issues... 1) When a property indicates it has "WiFi" I assume it high-ish speed. The internet service at this property as at most 1Mbps and sometimes as low as .34Mbps (checked with speedtest). This made it impossible to stream entertainment at night and difficult to update a play list for riding the next day. I called the property manager - he said he'd call the owner to see about upgrading the service. It never improved. 2) Given we couldn't stream movies, we turned to the TV, but it's DirectTV and many of the movie channels report Signal Loss even though we had clear weather - sure enough, the satellite dish is directly behind a tree, blocking the signal. 3) The pillows were more like a piece of fabric in a pillow case. I finally got some head support by bunching it up. I looked for additional pillows, found a couple, but no pillow cases and none of them were a "firm" option. 4) The lighting was very dim throughout the unit, except in the "hall" between the two bedrooms and the bathroom. The stove light (in the microwave) was not functioning. 5) There was only one soap dispenser in the condo; only in the bathroom, no soap at the kitchen sink. So when someone was in the bathroom while someone else was cooking, we had to wait for the bathroom to be available to clean our hands.

The property as clean and visually appealing. However, there were some issues... 1) When a property indicates it has "WiFi" I assume it high-ish speed. The internet service at this property as at most 1Mbps and sometimes as low as .34Mbps (checked with speedtest). This made it impossible to stream entertainment at night and difficult to update a play list for riding the next day. I called the property manager - he said he'd call the owner to see about upgrading the service. It never improved. 2) Given we couldn't stream movies, we turned to the TV, but it's DirectTV and many of the movie channels report Signal Loss even though we had clear weather - sure enough, the satellite dish is directly behind a tree, blocking the signal. 3) The pillows were more like a piece of fabric in a pillow case. I finally got some head support by bunching it up. I looked for additional pillows, found a couple, but no pillow cases and none of them were a "firm" option. 4) The lighting was very dim throughout the unit, except in the "hall" between the two bedrooms and the bathroom. The stove light (in the microwave) was not functioning. 5) There was only one soap dispenser in the condo; only in the bathroom, no soap at the kitchen sink. So when someone was in the bathroom while someone else was cooking, we had to wait for the bathroom to be available to clean our hands.

Close to the slopes and hiking. Quiet despite being right next to the interstate.
Internet was essentially dial-up, 1Mbps Max and frequently less - not enough to easily update a play list for the next day of riding, much less stream a movie. The latter wouldn’t have been n issue, except the DirectTV said “temporary loss of signal” more often than not. Maybe it had something to do with the dish being aimed directly at a tree?
Lighting was dim throughout (except in the short hallway between bedrooms) and stovetop light was not functioning.
Pillows were flat.
Only one soap dispenser (in the bathroom), so if someone was using the bathroom and someone else was cooking, the cook couldn’t wag their hands.

Close to the slopes and hiking. Quiet despite being right next to the interstate. Internet was essentially dial-up, 1Mbps Max and frequently less - not enough to easily update a play list for the next day of riding, much less stream a movie. The latter wouldn’t have been n issue, except the DirectTV said “temporary loss of signal” more often than not. Maybe it had something to do with the dish being aimed directly at a tree? Lighting was dim throughout (except in the short hallway between bedrooms) and stovetop light was not functioning. Pillows were flat. Only one soap dispenser (in the bathroom), so if someone was using the bathroom and someone else was cooking, the cook couldn’t wag their hands.

Great condo for 4 people to stay or a family with 2 young children (children would stay in the bunk beds). There is a bus stop just outside the complex, which will take you to the main lodge at Vail. I really liked being able to hop on/off the shuttle and not deal with parking when going to the resort. We didn't have soap, toilet paper, paper towels or a functioning coffee pot when we arrived, but the Vacasa rep was able to fix this the next day, so appreciate his prompt response and service!