Customer service was great! Condo was outdated & appeared it had been cleaned about a month ago & had not been rented or cleaned in awhile after it was cleaned a while ago. It was dusty and we had to wash all the sheets & towels before we used them. The ice maker and dishwasher didn't work, but again customer service/property manager was very prompt on their responses & helpful.

My family and I were excited to get away for vacation. When we arrived at the condo and began to look around we realized that it wasn’t what we were expecting. Switch plates were broken/missing. Dirty mugs, blood stain on a pillow case, no batteries for any remotes. Dirty blinds and a dirty air vent causing my kids to have sneezing attacks because of the dust. We made the best out of it because we couldn’t afford to stay anywhere else. I will not stay here again and wish I could get some money back

The townhome was poorly cleaned (dishes were filthy, zero wash cloths, and floors/carpet were dirty) and we had issues with getting everything set up. Maintenance responded quickly to help us and it was suitable for our family of 7 after I cleaned it. It was nice having a pack and play/high chair. Our children loved the water park and pool. It was also easy to walk to other family members that were booked in the same area. Overall I am not impressed with Orlando area.

Loved staying here! Will definitely recommend

The place needs to be painted and the downstairs bed should be updated. The bed upstairs was comfortable. Turn the little outdoor pools into spas. The pool in the back of where we stayed was dirty. Provide basic cooking tools like a spatula, various pan sizes and oven mitts or pads. It was an okay place but we have stayed in far better for the price,

This property is very outdated and rundown, which I can deal with. What I can’t deal with is filthy. The contact simply does not reply . Ever. You can phone, they won’t answer and won’t call back. They don’t respond to emails and they don’t call back even when you request a call back. The unit was absolutely filthy when we got there, including the pool. We had to purchase a bunch of cleaning supplies just to clean it up to a livable standard. The washing machine and dishwasher sound like there is an airplane inside the property. The whole unit shakes when your washing clothes. We had to take the curtain at the front door down and wash it because it was so filthy. There is a useless vacuum in a cluttered and dirty closet but no mop to wash floors. No oven mitts, the blender on the counter does not work and the list goes on. The pillows on the bed are dirty and yellow, yes you read that right. Dirty and stained pillows. We couldn’t bring ourselves to use them. The baseboards were disgusting and the handrail going up the stairs was filthy. They charge you a “cleaning” fee but by the looks of it they only wash the bedding and run the dishwasher. The unit hasn’t been dusted in years by the looks of it. We never got a chance to use the pool, such a waste. We sat around and watched our floaties twirl around but no one was brave enough to get in. This place is in dire need of a good cleaning and some upgrades. Don’t waste your money there are several properties in the complex that are in much better shape with management that actually returns calls and emails.

Loved the private pool easy access very nice conditions of the condo.

Close to Disney parks and shopping. The condo needs some TLC, carpets needs to be cleaned. Pool in backyard needs cleaning and better lighting, update the keyless entry directions, bring beach towels, towels in room have stains. Community pool was a big hit.