Awesome location with great amenities

Very easy and everything I expected

Enjoyed viewing the fireworks from our balcony!

We rented a 3 bedroom deluxe and my only request was a lake view. We arrived at 10 at night and the staff was bare bones. We were given a unit in Tower 3 with a parking lot view and over the road. Sitting outside for coffee in the mornings or relaxing was not possible due to the traffic and garbage truck noises. The night manager told us that we could have a room switch when one became available, We had a 9 night stay reserved. First impression was that the hallway stunk but we figured the room would be better. NOT A CHANCE, it was worse. In the morning we called to find about room switch and to ask due to the smell. They brought a room purifier and we never heard from them again. The owner in which we rented from offered to pay the cleaning fee to have us switch and we still never heard from anyone in management or customer service to check on things. We ended up being left to stay in this stinky unit. The room was large and very comfortable and the resort is nice if you don't need anything and don't mind living in smelly space. On our 3rd to last night none of our keys worked and a call to the desk said they would have someone come when available but they had no idea how long. Overall if you can get a tower and room that doesn't stink and don't need any help from the front, this place is for you.