Had a great time and the amenities were great. We didn't really have to leave the house except for groceries.

We loved our stay in this rental! Finding such a modern house with seven king bed suites was amazing. There was one downside, zero out of the two microwaves in the kitchen we’re working. Every time we would run one, it would trip the breaker. But other than that, the house was fantastic!

Had a great time and the amenities were great. We didn't really have to leave the house except for groceries.

Very dirty upon entering! Had to recall housekeeping to reclean ! Floors NEVER mopped and black feet all week 😫! After second cleaning ( floors still never mopped) was fun vacation for 20 people

Very dirty upon entering! Had to recall housekeeping to reclean ! Floors NEVER mopped and black feet all week 😫! After second cleaning ( floors still never mopped) was fun vacation for 20 people

Beautiful place. Lots of room , clean , neat, nice , very well kept. The media room and game room was nice for rainy days we had . We also had some great times in the pool and hot tub . This was the perfect house for us and I would definitely rent it again . Thank you for all the wonderful features of this property. The beds slept great and the kitchen was amazing . The whole family loves this place and we had a hard time leaving Because we loved it so much . Tha Johnson Family from forest

Beautiful place. Lots of room , clean , neat, nice , very well kept. The media room and game room was nice for rainy days we had . We also had some great times in the pool and hot tub . This was the perfect house for us and I would definitely rent it again . Thank you for all the wonderful features of this property. The beds slept great and the kitchen was amazing . The whole family loves this place and we had a hard time leaving Because we loved it so much . Tha Johnson Family from forest

Prior to vacation we tried contacting the management group numerous times only to be met with a voicemail and left several messages and never received a response. We were fully paid and had some additional questions. Since this was a signature property we expected quicker customer care. We understood there would be a delay in our scheduled 2:00pm access to the property due to Covid-19 cleaning protocols. However once we gained access at 3:30 it was obvious to all a superficial cleaning had taken place. Day 2 we had a smoke detector incident and no instructions on how to shut it off. After numerous calls with voicemails we were finally able to get to a friendly voice who helped the fire company resolve the issue. Very poorly managed property with little communication. Additional issues include: - leaky dishwasher - broken elevator - rings of bacteria in all the toilets after only a week of use. A sign they were not cleaned and definitely not “Covid clean” - lack of decent cookware - hot tub cover dry rotted causing black pieces in hot tub - “Legends” arcade game broken - ant problem in theater room - broken ottoman in theater room It took 2 visits to the management office to resolve our leaky dishwasher and elevator issue which kept our elderly parents captive to the 3rd floor. Will never rent through this management group again.

Prior to vacation we tried contacting the management group numerous times only to be met with a voicemail and left several messages and never received a response. We were fully paid and had some additional questions. Since this was a signature property we expected quicker customer care. We understood there would be a delay in our scheduled 2:00pm access to the property due to Covid-19 cleaning protocols. However once we gained access at 3:30 it was obvious to all a superficial cleaning had taken place. Day 2 we had a smoke detector incident and no instructions on how to shut it off. After numerous calls with voicemails we were finally able to get to a friendly voice who helped the fire company resolve the issue. Very poorly managed property with little communication. Additional issues include: - leaky dishwasher - broken elevator - rings of bacteria in all the toilets after only a week of use. A sign they were not cleaned and definitely not “Covid clean” - lack of decent cookware - hot tub cover dry rotted causing black pieces in hot tub - “Legends” arcade game broken - ant problem in theater room - broken ottoman in theater room It took 2 visits to the management office to resolve our leaky dishwasher and elevator issue which kept our elderly parents captive to the 3rd floor. Will never rent through this management group again.

Overall it is a nice house HOWEVER...we had to check in 2 hours later due to “COVID Sanitization Procedures”, which are a joke. The house was filthy dirty, trash left in and outside of the house, and the cleaners had already been there...and knew nothing of the “Sanitizing Procedures”. She came back to try to take care of the issues (toothpaste on sinks, unwiped surfaces, dirty dishes in cabinets, trash, etc.) but she wanted us to walk her around for over an hour using the same dirty rag throughout. She didn’t even have a vacuum with her and only used a broom! How do you clean carpeted areas with a broom!? We then had to buy our own cleaning products to reclean everything which took 3 hours. The next day my guests found various pills on the deck and also one of the rooms which we turned into Resort Realty. Despite us spending our entire first day there taking care of their mess, the Realty Manager offered us $100 for our trouble despite spending a fortune for the week. Oh, and by the way, the house is nice inside, but is not situated in the best spot if you want to sit on the front deck. It is in a strange spot behind other houses next to an empty lot. The pictures taken of the outside also do not show that you face a gift shop, a pizza place and a Sonic! Sonic trash is everywhere outside. People also walk through your front yard to get to the stores like it’s nothing. Gourmet kitchen = 3 small frying pans that stick to EVERYTHING!

Overall it is a nice house HOWEVER...we had to check in 2 hours later due to “COVID Sanitization Procedures”, which are a joke. The house was filthy dirty, trash left in and outside of the house, and the cleaners had already been there...and knew nothing of the “Sanitizing Procedures”. She came back to try to take care of the issues (toothpaste on sinks, unwiped surfaces, dirty dishes in cabinets, trash, etc.) but she wanted us to walk her around for over an hour using the same dirty rag throughout. She didn’t even have a vacuum with her and only used a broom! How do you clean carpeted areas with a broom!? We then had to buy our own cleaning products to reclean everything which took 3 hours. The next day my guests found various pills on the deck and also one of the rooms which we turned into Resort Realty. Despite us spending our entire first day there taking care of their mess, the Realty Manager offered us $100 for our trouble despite spending a fortune for the week. Oh, and by the way, the house is nice inside, but is not situated in the best spot if you want to sit on the front deck. It is in a strange spot behind other houses next to an empty lot. The pictures taken of the outside also do not show that you face a gift shop, a pizza place and a Sonic! Sonic trash is everywhere outside. People also walk through your front yard to get to the stores like it’s nothing. Gourmet kitchen = 3 small frying pans that stick to EVERYTHING!