Great location! Very scenic looking out the front window.

Maybe using a seasonal comforter in the middle of summer instead of a heavy down comforter. Also, an extra trash can would have been helpful in the bathroom, and perhaps a box of kleenex.

Habitaciones muy bien cuidadas en los detalles y mantenimiento, aunque pequeñas.

No tienen clóset o gavetas para resguardar algo de ropa.

I’m really disappointed in this property. First, the staff lost our reservation and gave us a different room than we had booked, and one of the ladies told my friends and I to go over to the bar next door to get drinks and that the hotel was going to pay for our drinks. We went back and asked twice how they were going to pay for it, and she told us we were going to be reimbursed on the card we payed with. They ended up lying to us :( and NEVER reimbursed us!! They made us spend another $90 more than we ever intended. It really sucked :( I feel so mistreated for getting lied to like that!!!

Uncertain how long to wait for hot water. Then, when it got hot, it didn't stay hot for more than 30 secs. No present staff at reception when things needed attention - like toilet not flushing properly. Just by chance when I bumped into a receptionist leaving the office, I asked him how to speed up the longer time to heat the water than when I lived in the Middle East, 47 years ago. His response: "You can't." Way overpriced for a remote, isolative, log cabin in a mountain community that once you go downtown is warm & friendly. Also, it was like pulling teeth to confirm my change of dates from 12/12-15 to 1/9-12 & to add $350 to the bill, totaling almost $600 for 3 nights! Yes, I wanted "remote", but this is far more remote & unresponsive than I had ever imagined. Thanks for the opportunity to alert others to the costs of doing business in a digitally-dependent, robotic, humanoid age when service has become obsolete.

Fantastic location. Well designed& updated rooms. But best of all was check-in with Cassie as both concierge AND barkeep for the outdoor bar in the courtyard. Best check-in ever! Such great customer service. Can't wait to return!

I liked the cabin aspect of the grounds. There were some outside repairs that needed to be done, typical for being in the mountains; loose nails, gate not latching, etc. But these things were also part of the charm. Very homey feel, and a comfortable bed.

The tile in the bathroom was slippery, my wife almost fell after her shower. Only 2 towels, and no rug or floor mat for showering. I suppose I could have requested more towels, but that leads to my only other complaint. There was never anyone in the office. It gave it kind of a cold feel. However, the person cleaning the rooms was very sweet and helpful.

The chance to get away and enjoy the charm of this beautiful town was amazing and the grand pine cabins was a cherry on top, super clean and great location

Location was perfect - just steps from town, a variety of restaurants and shops. No need to drive for anything!

Would be nice to have a late check out (say 1:00 or 2:00 PM) without a considerate large charge.