Although the AC went out shortly after we arrived, the property manager responded quickly and the rest of our stay went smoothly. The location between Wisp resort and the lake worked well for us. The house is large and easily accomodated our 11 family members. The area was perfect for us. I would have given this 5 stars but took 1 off due to some deferred maintenance. We would stay here again.

It was a nice place. Needs some cleanig of cob webs and new light bulbs and maintenance to fix the leak in the sky light. The house is dated.

It was very good and we wished that there more days so we get more days

Appreciate the level of personal information requested for rental purposes but a bit over the top in my opinion. Emergency contact by Railey the day of move in was very disappointing and confusing. I was on golf course at RockyGap and I as not monitoring communication - that was my fault but was not expecting you guys to be offering alternative location the day of our move in. Did you only find out about deck issue the day of our move in? Why wasn’t that revealed sooner? The original code provided was not operational when a couple of guys arrived. However, appreciate you providing new code asap and entry was successful. Assuming that was your attempt to prevent us from moving in? The whole deck issue and not being safe, is what it was. But we all were disappointed that we couldn’t use the hot tub - or back deck for that matter. Appreciate the maintenance guy moving the grill to front deck so that we could utilize it. The pool table is way past needing face lift - not level at all, pockets fall onto floor, sticks do not have tips on them and several bumpers are ‘dead’. Plenty of cooking utensils but short on forks. Will definitely not rent the place again as it is outdated and overpriced for current shape it is in.

Overall we were pleased with the space and utensils. The place was not cleaned to reasonable standards meaning alot of dust on common furniture in bedrooms and dog poop on one of the balconies. Some of the light fixtures and ceiling fans did not work, but overall it met are needs. Family time is what we were there for and we had a blast.

The house is in a nice community short walk to dock and lake access. The house is very dated could definitely use some upgrades and replace worn carpet. My May complaint was a huge stain on the carpet that looked like vomit in the kids bunk room it was so bad I placed a blanket over it so we could not see it. This should have been deep cleaned before our check-in. I did text this concern but never heard back from anyone. Garage door was broken too. Other than that the house is nice.

Good property for a large group, clean and well-kept and plenty of bed space. Hot tub worked well and it was great being close to McHenry and the lake. Would recommend

Great place to stay for families/friends. Large areas to hang out and close to many places!