We stayed here in between moves, when our closings got delayed. It was a great little townhouse. We didn’t use any of the amenities, so I can’t comment on those. There was plenty of additional parking in the culdesac and all the other neighbors were very nice!

The dishwasher over flows. The tv in the master bedroom has no way to plug it in.

Our first time here for an entire month and we were ready to leave. Our townhouse was ample space for 2 people but had various issues. Our initial problem was a missing shower liner that had never been here and caused a musty smell in our bathroom. Carmen did bring all new items to rectify that issue but others did exist and were mentioned in our exit text. Most of the legs on our dining room chairs were very loose and my husband tried to tighten them best he could. We also found our vacuum unusable until we cleaned out the roller and canister and washed the filters. I reported the upper bathroom fan needing to be cleaned out also. The adirondack chairs in our upper front balcony were cracked and broken. The living room furniture was not comfortable at all and the cookware in the kitchen needed to be replaced a long time ago. The towels were similar to those we all had in gym class and were very small and thin. No rags to clean were in the unit along with kitchen dishrags so we ended up buying those. We did have to purchase other items which is understandable for a month rental....bathroom tissue, kleenex, paper towels, dish detergent, dishwasher pods, 3 hand pumps and toilet cleaner. This unit was on a beautiful canal and much time was spent on our rear balcony. As far as the harbor resort it was much busier than we expected and would not return until the resort is monitored more with access to only owners and renters. Traffic was a constant caravan of cars and quite noisy at all hours. The large warmer pool became too crowded and brought in anybody that found the pool was not locked. Hooks provided free access if a drink was purchased but that was not followed. We finally switched to the smaller colder pool due to huge crowds. Same for the private beach which is not private and brings crowds of people in that know about it. We understand 2 restaurants are here but the pools and beach need to be kept private. Way too much traffic! We hear big changes are coming soon and we hope to return to enjoy this beautiful property down the road. We did enjoy seeing dolphins and manatees from our balcony and spend time down on the pier. We also booked a fishing charter and enjoyed time with friends living nearby.

Our first time here for an entire month and we were ready to leave. Our townhouse was ample space for 2 people but had various issues. Our initial problem was a missing shower liner that had never been here and caused a musty smell in our bathroom. Carmen did bring all new items to rectify that issue but others did exist and were mentioned in our exit text. Most of the legs on our dining room chairs were very loose and my husband tried to tighten them best he could. We also found our vacuum unusable until we cleaned out the roller and canister and washed the filters. I reported the upper bathroom fan needing to be cleaned out also. The adirondack chairs in our upper front balcony were cracked and broken. The living room furniture was not comfortable at all and the cookware in the kitchen needed to be replaced a long time ago. The towels were similar to those we all had in gym class and were very small and thin. No rags to clean were in the unit along with kitchen dishrags so we ended up buying those. We did have to purchase other items which is understandable for a month rental....bathroom tissue, kleenex, paper towels, dish detergent, dishwasher pods, 3 hand pumps and toilet cleaner. This unit was on a beautiful canal and much time was spent on our rear balcony. As far as the harbor resort it was much busier than we expected and would not return until the resort is monitored more with access to only owners and renters. Traffic was a constant caravan of cars and quite noisy at all hours. The large warmer pool became too crowded and brought in anybody that found the pool was not locked. Hooks provided free access if a drink was purchased but that was not followed. We finally switched to the smaller colder pool due to huge crowds. Same for the private beach which is not private and brings crowds of people in that know about it. We understand 2 restaurants are here but the pools and beach need to be kept private. Way too much traffic! We hear big changes are coming soon and we hope to return to enjoy this beautiful property down the road. We did enjoy seeing dolphins and manatees from our balcony and spend time down on the pier. We also booked a fishing charter and enjoyed time with friends living nearby.

Our first time here for an entire month and we were ready to leave. Our townhouse was ample space for 2 people but had various issues. Our initial problem was a missing shower liner that had never been here and caused a musty smell in our bathroom. Carmen did bring all new items to rectify that issue but others did exist and were mentioned in our exit text. Most of the legs on our dining room chairs were very loose and my husband tried to tighten them best he could. We also found our vacuum unusable until we cleaned out the roller and canister and washed the filters. I reported the upper bathroom fan needing to be cleaned out also. The adirondack chairs in our upper front balcony were cracked and broken. The living room furniture was not comfortable at all and the cookware in the kitchen needed to be replaced a long time ago. The towels were similar to those we all had in gym class and were very small and thin. No rags to clean were in the unit along with kitchen dishrags so we ended up buying those. We did have to purchase other items which is understandable for a month rental....bathroom tissue, kleenex, paper towels, dish detergent, dishwasher pods, 3 hand pumps and toilet cleaner. This unit was on a beautiful canal and much time was spent on our rear balcony. As far as the harbor resort it was much busier than we expected and would not return until the resort is monitored more with access to only owners and renters. Traffic was a constant caravan of cars and quite noisy at all hours. The large warmer pool became too crowded and brought in anybody that found the pool was not locked. Hooks provided free access if a drink was purchased but that was not followed. We finally switched to the smaller colder pool due to huge crowds. Same for the private beach which is not private and brings crowds of people in that know about it. We understand 2 restaurants are here but the pools and beach need to be kept private. Way too much traffic! We hear big changes are coming soon and we hope to return to enjoy this beautiful property down the road. We did enjoy seeing dolphins and manatees from our balcony and spend time down on the pier. We also booked a fishing charter and enjoyed time with friends living nearby.

The property was fine however our experience with management and owner was unbelievable when the whole world is being compassionate accommodating and waving cancellation rules regarding refunds. we had to leave for home early due to coronavirus, our reservation was for mar 1-29 however left mar 18. Everything closing, stores restaurants beaches pools all entertainment Canadian borders and health insurance coverage being discontinued......grocery store shelves are becoming bare and I told Carmen we would be leaving early on March 18 and she replied with we would be getting a refund but maybe not a full refund and now that we left early and home in Canada she said zero refund! She said refunds were given to people who didn't check in but we left early and would receive nothing. As Canadians we had no choice but to go home because of this pandemic per both Canadian and US governments! We paid for 28 day stay and left 11 days early. Carmen said our lease stated no refund however all the people who didn’t check in had the same lease and they received refunds. Carmen said I will receive a discount if I book again. Help me to understand why We would book Homeaway again if this is how I am treated. This is a world wide pandemic, people are dying! We just didn’t have the common cold and want to go home! I look forward to hearing back from you regarding this extremely negative experience

The property was fine however our experience with management and owner was unbelievable when the whole world is being compassionate accommodating and waving cancellation rules regarding refunds. we had to leave for home early due to coronavirus, our reservation was for mar 1-29 however left mar 18. Everything closing, stores restaurants beaches pools all entertainment Canadian borders and health insurance coverage being discontinued......grocery store shelves are becoming bare and I told Carmen we would be leaving early on March 18 and she replied with we would be getting a refund but maybe not a full refund and now that we left early and home in Canada she said zero refund! She said refunds were given to people who didn't check in but we left early and would receive nothing. As Canadians we had no choice but to go home because of this pandemic per both Canadian and US governments! We paid for 28 day stay and left 11 days early. Carmen said our lease stated no refund however all the people who didn’t check in had the same lease and they received refunds. Carmen said I will receive a discount if I book again. Help me to understand why We would book Homeaway again if this is how I am treated. This is a world wide pandemic, people are dying! We just didn’t have the common cold and want to go home! I look forward to hearing back from you regarding this extremely negative experience

Stayed week of the fourth and enjoyed our stay immensely! I do plan on booking again in the future. Only issue I had was that I’d asked if we could add a day and was told we could only to never have it confirmed, leading to a shortened vacation and some frustration. Otherwise, the property was awesome! And I will be booking this townhome in the future!