We had a decent time at this condo. The furniture is different than the picture, we figured it would be based on reviews. There are a lot of complaints about cleanliness so we were also prepared and brought cleaning supplies and a mop, I would just say that the standard here is not what I would expect in a professional cleaning company and we weren’t comfortable on the sticky floors until we cleaned them. We had to clear a clogged drain in the twin bedroom bath and also tighten up the shower spout to get it to work. Once those details were figured out the condo was a decent place to stay. Not having to use the elevator to go down to the beach was nice. The pool is large and nice on windy days. The beach is clean and large and the Flora Bama is nice to walk to if you want a drink or food. The beds are decent, although the master was stiff and a little lumpy but it didn’t keep us up at night. The water pressure, drinking water quality, and hot water were all great. The place is very noisy especially at night, I would suggest a white noise machine or fan. It is close to the Flora Bama restaurants but orange beach is a drive as well as Gulf Shores so be prepared to drive, traffic was never too bad even for spring break week. The grills are right outside your deck so be prepared for a constant stream of people that can’t seem to grill without blue tooth speakers. If that bothers you then I would think twice. We are very social but by day three it got a little tiresome.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Hosts were fantastic. Location was perfect for the beach days and Florabama nights.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This unit met our needs perfectly.

We arrived on Saturday early but could not check in until 4:30 PM so we used a friends condo until we could check in. Upon entering the condo, I could already tell the condo was dark and not updated. A few more minutes spent in the condo I realized the couch was disgusting and not the furniture in the photos provided. The kitchen table was also different. There was a USED vape pen left on the TV entertainment center in the living room, trash on the balcony, the trim on the kitchen island was coming apart, the floors looked like they had not been swept, and the light in the kitchen was coming apart from the ceiling. We messaged the owner as we had no other way to contact than through a message on VRBO (no phone number provided). After the initial findings, we then noticed the bed linens had not been change and there was a spider in the shower. We called VRBO who also could not get in touch with the owners. About an hour later we received a message saying they would refund us the cleaning fee and have someone bring us fresh linens. My husband was able to find some random blankets ,spare linens (that did not fit the bed) to get us through the night. The next day the owner finally called my husband and just blamed not being able to find good cleaning companies and had someone come back. They still did not clean the condo but did change the sheets. Bed left bruises on me from the springs and we left a day early! This place needs new everything!!! Worst experience ive ever had.

Room is located in a perfect location

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay. Condo is nice. Beach is perfection. Location was ideal. We hope to return.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The unit we stayed in was nice but we rented a ground floor unit because we went with our 2 and 6 year old grandchildren. Our unit was right outside the common area where the grills were and unfortunately there were people who thought it was ok to set up games right in front of us rather than on the other side of the table area. They were rude and told us they owned a unit and they could do whatever they liked. They played loud music off of their patio and we were told that nothing could be done until 10:00pm, even though they received several complaints. We will not be back.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo on the ground floor was conveniant and fun. We could go right out the patio door to play catch and the grills were right there with the outside swimming pool just steps away. With a lot of people at the property it still had a relaxed feeling.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We absolutely enjoyed our stay here and will be back !!!

Very disappointed with cleanliness of condo & appliances with broken parts! Ceiling fans were disgustingly filthy & could not be turned on due to amount of dust on blades.

We absolutely love this condo.

Appliances all need repaired and cleaned. Floors had not been swept in a very long time, dirt, price tags etc. behind floor mirror and around furniture. Location and beach were great. I would stay again but maybe a different unit.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location, great furnishings, great property. Floors were dirty, appliances had various damage, but overall worth the price.

The property itself is wonderful the view is amazing however the condo itself im most disapointed . The condo was extremly nasty it was not clean at all. The bed linen was filthy qe had to wash the sheets, there was hair dirt grime everywhere. The floors had not as much had a damp mop. The kitchen is filthy to include the stove refridgerator cabinets microwave all need a deep cleaning. It appeared that whomever was here last had just left and we came in. Towels face cloths dengy , the iron stained one of my shirts had I know I would have brought my own. Second bathroom has mold water will not drain properly The mattres are in bad need of replacement1 No stoppers in any sink, you have 3 tvs but only provided 1 working remote 1 remote had no batteries we are having to purchase those. Cant use the ceiling fans because they have dirt stuck to them Food left between the stove and refridgerator just all out poor condition I came to celebrate my wifes 60th birthday amd she is most dissapointed having to really want to be here. The pictures provided on the VRBO site does not represent this unit being that it states the is newly renovated. I invested in your destination and did not get the benefit that was expected I am most dissapointed Im not happy at all I will follow up and provide a review of my experience

Phoenix X did spray unit but did not resolve the issue. Also would recommend changing master bedroom mattress.

A nice but not outstanding unit in a great complex, can’t beat location and amenities. Condo was a ground floor very convenient. Unit was pretty dated, ie only one sink in master bath, ac thermostat was way too complicated, took us forever to figure out, it was 84 when we walked in, rental agency closed, had to google directions.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was nice condo. Check in day is not much hours for a full day rate since check-in is so late.It did need to be updated, but overall it was pretty and convenient.Management said owner ordered a new chair and was waiting for it to get delivered. (May/2022).I don't know how long they have been waiting. The chair's vinyl was scratched off in some places.Bed was comfortable.Really Nice shower!Patio needed to be swept, especially the rug. It was filled with dried old grass on it. The management makes you leave by 10am to clean the condo. The patio is part of the condo and the rug should of had been cleaned the day we arrived.Inside the condo the floors needed to be clean also.Other than those issues, the stay was very pleasant.Communications was good by text.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments:

It was nice condo.
Check in day is not much hours for a full day rate since check-in is so late.
It did need to be updated, but overall it was pretty and convenient.

Management said owner ordered a new chair and was waiting for it to get delivered. (May/2022).
I don't know how long they have been waiting. The chair's vinyl was scratched off in some places.
Bed was comfortable.
Really Nice shower!
Patio needed to be swept, especially the rug. It was filled with dried old grass on it. The management makes you leave by 10am to clean the condo. The patio is part of the condo and the rug should of had been cleaned the day we arrived.
Inside the condo the floors needed to be clean also.
Other than those issues, the stay was very pleasant.
Communications was good by text.

Needed a good cleaning

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location of the condo is great. Very convenient for parking, beach, pool, grills and Flora-bama. The condo meet our needs, could use a little updating, but over all met our needs.

Living room furniture and bedroom mattress and comforter needs updating badly

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property is in a beautiful location. The staff was wonderful. Very friendly and helpful. The building could use some repairs. The hot tubs appeared dirty but I think it was more of a chipped paint situation. Either way not appealing.

My specific condo was not very clean when we arrived. There were dirty rags in my shower. I had to clean the kitchen and launder the sheets before we used them.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property is in a beautiful location. The staff was wonderful. Very friendly and helpful. The building could use some repairs. The hot tubs appeared dirty but I think it was more of a chipped paint situation. Either way not appealing.My specific condo was not very clean when we arrived. There were dirty rags in my shower. I had to clean the kitchen and launder the sheets before we used them.

Perfect access to FloraBama, beach and pool! Can’t wait to go back!

Condo needs some TLC and new bedding.

To whom it may concern, The Phoenix X property was great. The lobby area, the grounds and the pool areas were very well maintained and the location was excellent. Also, the front desk person and the staff were all very nice. As it relates specifically to Unit 116, my family and I were highly disappointed. The website photos were very misleading and fraudulent compared to what the actual unit looked like. The living room furniture was old, worn, covered with spots/stains and just filthy; the beds and covers were worn and filthy; the floors had not been swept and were covered with sand and women’s hair; the tub was dirty and would not drain properly when showering; television in one of the bed rooms did not work; some tv remotes did not have working batteries or either did not have batteries at all. Considering the extent of our stay and the amount of money that I spent, I am highly upset and just pissed off. Other family members stayed on the Phoenix IV property and their Unit was superb. What course of actions can I expect you to take? Please advise… Very disappointed customer, Robert Cooper

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stay in this particular building every year; this was our first time staying in unit 116. The property was clean, the towels were nice and the beds were comfortable.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: nice condo, location of unit was great for the beach and pool

great location to avoid elevators, lobbies, etc. Location of grill from patio/balcony as even shorter distance than from mine kitchen door to my patio grill!!! Will stay there again!!

Upon arrival(late) unit smelled dank, bedding was dirty ( with someone else’s hair and blood streaks, floor was so dirty that it looked like we were walking on asphalt ,someone else’s dirty dishes in the dishwasher and the pictures of the back patio facing the ocean look like they were taken of the next door porch which showed public grilling area and pool entrance much further away when it was actually at the back doorstep and the patio furniture and space was not that represented in the online photo After driving 7 hours to get there we had to go to the store to get bleach and washing detergent to wash all the bedding just to sleep comfortably We left the next morning it was so bad ,cutting our stay short by a whole day , night and morning. Probably will not ever use your service again to book anything, it’s so hard to find time to get away and when we do finally get a chance I would rather book with someone I can trust.

Great experience overall. I was a little worried about not having a view of the ocean but I was wrong. The first floor condo is definitely the way to go. Easy access to the beach, pool and parking. The kids were able to go to and from the pool while the rest of the family sat outside on the balcony or in the grilling/pavilion area.

Location was great! Right next to Florabama and the unit itself is right by the grills and close to the pool! The patio does have a gate around it that you can walk in and out of so no little can just walk off