While the price and location were great, the minimal effort put into the comfort and convenience by the management was subpar. We don’t expect a lot, but we were surprised we needed to furnish the apt with many basics...dish soap, TP, paper towels, etc. Dishes were still in dishwasher and coffee pot still had coffee in it from previous occupants. We actually had to buy cleaning supplies to supplement the cleaning of the apt. It wouldn’t take much effort to get this place ready. Still had a great time and the location made up for the lack of basic provisions.

This has the potential to be a great property. However, our experience of amenities and functionality of the property was very poor. The blinds came off the wall so there was no privacy. And I didn't tug hard to open the blinds, FYI. The air conditioning was full on blast or off, no way to set the temperature control at the time so we awoke to 63 degrees. The kitchen water was a ridiculous trickle of water. There were very limited amenities. Missing were paper towels or napkins and dishwasher detergent. Four two adults on a beach vacation from across the country, there were two towels, one hand towel to share, and one kitchen towel. The towel situation was difficult. If I had known, I would've brought towels. Multiple messages to the on-site staff went unanswered. I couldn't even get undressed in the main area of the loft because the windows are big and everyone could see everything if they were looking. Anyway, between the towels and the blind/privacy situation, we were extremely dissatisfied. The property had over 24 hours to fix the towel situation and had 9 hours to fix the blind situation. I think the most annoying thing was the lack of responsiveness from on-site staff which is ultimately a lack of sympathy or empathy to try and create a welcoming and safe environment. Even now, I'm pretty sad about the situation.

This property has great location and our unit had plenty of space. As other reviewers have noted, the property is not a resort and is quite run down. We had a few issues (absence of coat hangers, limited crockery and flatware, malfunctioning fire alarm) which were resolved by the on-site staff. The property manager responded quickly on a couple of other issues (non-working safe, damaged tile on the kitchen counter) but these could not be fixed during our stay. None of this spoiled our visit.

This property is the Coral Gables property. It states that is holds 4 but 2 is max unless you add a rollaway (free). The room had 1 set of towels even though we asked for extra sheets and towels upon arrival. There was one roll of toilet paper and shampoo. The futon couch would work for kids but it incredibly short for an adult to sleep on. The pool towels were worn and see through. That being said when we requested additional sheets, towels and toilet paper - the management was prompt in bringing. Management is not on property 24-7 but it seems that through text someone could bring this to us. They also rented bikes to us and gave us some great places to go when we saw them. The property is right next to the Ritz and does have a gate to one of their parking lots - but it stays locked. You have access to the neighborhood walk to the beach which is super close. Key Biscayne is lovely, our property, while sparse, was in an excellent location and worked just fine - just needed our expectations managed. We had a great

Beautiful big space, loved the loft bedroom. The kitchen has a full size fridge, stove, microwave, toaster pots and pans, dishes. The building is older and a bit shabby in places but the room was clean. Beach access is about a block away, a clean beach.great location smack in the middle of Key Biscayne. We rented bikes from the manager, cruised all over the island, had a great time. Pool and Pool área looked nice but we didn’t go in. Most balconies look out on the parking lot so not a great view but pleasant anyway.