Location was great. Right by the highway and plenty of restaurants close by.

Breakfast service has been “suspended”since before COVID. One of the reasons we chose this location was because they offered breakfast so we could save a little money on our way home.

nothing

open drug use and prostitution

nothing

We checked in and saw our room and checked out. Very dirty and gross place. I wish I would have taken pictures to attach to this to show you that the room didn't look anything like the one on Priceline.

Nothing

Basically everything was bad and gross. If I hadn’t been desperate and exhausted, I would have gone back to the front desk and gotten my money back to find somewhere else to stay. Our entire experience was horrid. Upon checkin, we were ignored for several minutes. Checkin itself took way too long. There was an unpleasant smell through the whole lobby. After getting our ‘one’ key, we walked to our room down a dim hallway, peeling paint, half painted doors. It felt so dingy. We got to our room, and the door didn’t even fully close, it jiggles a bit and left us feeling not so safe. We ended up putting a chair in front of the door. We booked a room with 2 double beds. We were given 1 king bed. We made due, since I was traveling with my sister anyway. The room was dimly lit. The fridge didn’t work. There was a hole in the wall. The sink was pulling away from the wall. Hair in the shower and a used razor cap on the tub. Stains everywhere. Cigarette burns in the blanket. Cobwebs in the corners. I have never stayed in such a gross room. We paid $120 for that sad excuse for a room and I am beyond disappointed and upset. That room wasn’t worth $20. They also advertised free breakfast, there was none. However, I wouldn’t have eaten if they did have it due to the lack of cleanliness. And to top it all off, as we were getting ready to leave in the morning, our key card had stopped working completely. And it was still 2 hours prior to checkout.

Close to restaurants and downtown Utica. Priced well for a 1 night stay.

Its priced to reflect condition on the property. Its not the condition of a Hampton Inn or Holiday Inn. No complimentary food. It is a older late model facility.

There were none

Waiting room is too small

Noisy guests kept us awake. Didn't feel safe

Staff was very helpful and friendly!

Room was very dirty ! 1st floor and window did not latch or lock ! Bathroom was beyond disgusting 😒 And the smell was almost unbearable. I have worked as a cleaner many years and would never ever leave a room in this disgusting condition. And the price was very high ! Website pics are very deceiving.