The friendliness of the staff and the beauty of the surroundings. The rooms were spotless and comfortable, but perhaps extra spare pillows would be helpful

The coffee at breakfast was slow, almost 40 min and the order was mixed up. However, we still enjoyed the meal and the staff.

A acomodação de um modo geral é maravilhosa . Linda e confortável com funcionários gentis

As amenities como o creme corporal estavam utilizadas e não foram substituídas

Breakfast was superb - service excellent - ambience perfect - view phenomal Room great - only challenge was the very slow drainage of basins and one of the basin plugs getting stuck. Room - pillows very exceptionally soft and flat. We did ask for "better pillows" on night 2 of our stay. This was probably my 5th stay at ASARA over the last few years - it is clear that there's been a drastic improvement in the "complete operation", attention to detail, level of service and look and feel of/at ASARA. Congratulations!!!

Absolutely nothing

The staff were exceptionally helpful, the grounds and area were stunning and all rooms built to offer the customers a view. The peace and tranquility were very welcome

The spa was currently out of service so we could not use it. The quality of the breakfast food could be somewhat better too

The property is gorgeous, the food is incredible.

We had several room challenges. We had plumbing problems in our first room and our ordered 2 beds. When we arrived (very late) we had to wait for the room to be made according to what we ordered. this was a problem as I was traveling with a colleague. We were accommodated only to awaken to an awful smell and water that backed up from the shower. We were moved to a gorgeous room, but when I woke up on Monday morning there were ants all over my toiletries and in my sink.

our stay in Asara was so disappointing. 1- It start with the e-mail confirmation - At the email they wrote all of our credit card info, we asked them to delete it because it's not safe that all of our details are online. And when we arrive we were surprised to see that they printed the email with our credit card number although we ask to delete it. 2- We asked for laundry service. We had maybe 3kg of laundry. When we got our laundry back we where shocked to find out that they charged us - 2,690 rand (!!!!!), 150 us dollars (!!!!!) We thought that it must be a mistake, it's not reasonable to pay for few t-shirts and socks almost the same amount as night in the hotel. 3. The pool..... We went to use the pool and the water was so dirty and murky, needless to say that we didn't enter - We didn't want to take a health risk. Very disappointing that we paid for facilities that couldn't Be used. So for conclusion, We couldn't celebrate our honeymoon in Asara in a proper way. When we tried to talk to managers we got no solution for our issues. Not recommend.

We cannot fault this hotel. Everything was perfect

We will always go back to Asara as we really love it

location, views, rooms and hospitality of the two guys handling the luggage. they were very supportive and kind! We had dinner in the restaurant, which was good value for money.

The lady at reception was bit arrogant, but despite that we enjoyed our stay!