La ropa de cama y de baño

Breakfast good and selection good but found the eggs and hot food to be on the cold side. Gorgeous entrance to hotel and staff lovely.

The food from room service. Everything was a bit extra fancy but not really tasty - like a simple ham and cheese toastie loaded with way too much ham and bread just placed on top - not a nice normal toastie like you’d expect from a kids menu. A standard chocolate milkshake loaded with unnecessary extras. Risotto that had a lot of pepper in it, my friend couldn’t even eat it. We also ordered a bowl of chips which again was covered in parsley rather than just plain delicious hot chips we were after. Also realised before check out bed sheets should be changed every other day but we are certain ours were not changed our whole stay. Also no top sheet on the bed we found a bit odd. Another thing the rooms are a bit dated, Carpets a bit old and dirty, our room had a lot of dust in it especially the curtains. PowerPoints were far from beds, and one of our hair tools wouldn’t work at all in the power points there yet there was no issue with it when we got home.

Convenient location.

Price and check in. Too expensive for what you get.

Location, comfort and yummy breakfast

Location We had booked two rooms , both were great all though our room had no coffee satchels and no clock/charging station Like our friends room , staff were so accommodating helpful and caring

The rooms were exceptional, spacious with high quality fittings and very comfortable beds. Great facilities and delicious high tea.

Nothing

Central location and Langham look and feel.

Cost is high for the room. Curtains look a bit rough for example. Even though had booked months in advance got put in a room right next to the lifts which was so disappointing. Room was only briefly serviced over 4 days.

Facilities we exceptional. We both had spa treatments which we fantastic. We felt really well looked after. The check in was great and the staff we very helpful and friendly.

The room felt tired. Staying at the Langham for us was such a treat and we both felt that the room didn't seem at all special. It felt as though it could have done with a little face lift. The phone in the spa didn't work so we found it really difficult to order drinks. The receiver wasn't working so the staff member on the other side couldn't hear my order. I had to call over 5 times to order some juice, which isn't ideal after spa treatment. I reported it to a maintenance man that was there who said he would look into so I hope this has already been sorted.

Beds were really large and very comfortable. Location fabulous and all staff were so friendly.

Bathroom is a little dated with the phone right beside the toilet.

Breakfast good. Location suited us perfectly.

Electrical outlets near bedside tables for charging phones etc.

Everything was exceptional. Thank you.

The pillows were very high, and the hotel did not particularly have a selection of pillows. Therefore I had to change my pillows after the first night.

location friendly staff.very comfortable room

nil

Buffet was outstanding

Some finishings looked a little outdated

We highlighted to staff that supposed fresh and clean sheets had brown muck on them

facilities

Removing the option of having breakfast in the main area downstairs as part of our Suite booking with the Club facilities option only available unless we paid extra for breakfast downstairs.

very clean, good location and staff was friendly

The rooms are quite dated, could do with an update. Langham hotels staff is normally 10/10 however I would say that the staff here although very friendly, not quite up to par with other Langhams like sydney and Gold Coast.

Everything! The indoor pool/spa was amazing and warm even on a cold Melbourne autumn morning and location along the Southbank was great.

Nothing…..

location

the rooms are quite dated and all floors need a revamp.

Lovely comfortable hotel with wonderful staff. Leisure centre is great - heated pool and spa with amazing city views. The hotel is in a perfect location for a visit to Melbourne.

Our only disappointment was with the quality of the overpriced room service meals, and some dishes in breakfast menu. Also not happy with the extra surcharges applied to everything.