Die Lage, der Pool und das Servicepersonal waren äusserst freundlich, wie auch unser Fahrer für einen Ausflug. Ebenfalls haben wir während diesen 3 Tagen immer ausgezeichnet gegessen.

Wir wurden zuerst in ein Zimmer gebracht, welches überhaupt noch nicht fertig war (Betten waren nicht angezogen). Die Rezeption ist nicht zuverlässig, wenn es darum geht, das Gepäck auf eine bestimmte Zeit vom Zimmer für die Abreise abzuholen. Klappte erst, als wir nochmals nachfragten. Zudem ist das Hotel keine 5 Sterne Unterkunft und bietet keinen gewohnten Hyatt-Service. Die Zimmer waren z.B. um 15:00 Uhr noch nicht gemacht. Das Hotel müsste dringend renoviert werden. Die Zimmer sind eher klein und das Licht im Zimmer war sehr schwach und daher ungenügend.

The property was beautiful.

There were many steps which made it very difficult for my parents to get around the property. There were many monkeys and lizards which were also very scary and we had to be very careful to ensure that they don’t get into the rooms. There was also very poor lights throughout the property which was dangerous because of the many steps and especially when it was raining. There were many many bugs and no amount of insect repellent helped

Bom gosto , sítio lindíssimo, empregados muito profissionais.

Cartas de vinhos de fraca qualidade, o hotel merece vinhos de boas colheitas. Todos os que provei sejam brancos ou tintos eram como vinhos para cozinhar. Uma pena. Também podiam ter outras marcas de cerveja, a local não é especialmente boa.

Very quiet and relaxing. the pool was lovely and the staff were amazing

it was a little bit far from the town but they have shuttle rides in and out of Ubud

Localización, personal y piscina inmejorables.

El precio es un poco desproporcionado pero se puede justificar un poco por la localización del hotel.

The friendly staff!

Nothing

I loved everything about the Alila, hence my continual return. There have been some changes to the Alila since my last visit, but they did not interfere with the excellent service and facilities. The food, drinks, deserts, Tea Time are all delicious. The Spa is one of my favorite activities when I stay at the Alila. The therapy staff are excellent, the atmosphere is so wonderfully inviting. All the staff that I encountered there are friendly and helpful. A few that always make my stay extra special are: Juni, Widi, and Sanuka (massage therapist, I think I am spelling her name wrong). Juni accommodated my stay when my flight was changed, and I was moved to another even more beautiful Villa. Widi checked on me every morning to make sure my breakfast was perfect and that I had my oat latte coffee just the way I liked it. I can go on and on about the wonderful service and care I received during my stay.

As long as I have been visiting the Alila, I have hoped that it would turn into an adult only resort, or that an area be sectioned off for adults with children. I was unable to enjoy the pool area as much as I wanted to due to the fact that children were monopolizing it, nearly all day. The behaviors displayed by some children were also concerning to me because they greatly interfered with my space. one time I was laying out by the pool and a child two lounge chairs away from me began playing the harmika; I could not believe the parents were okay with this, but they continued enjoying their pool time as if this was appropriate, while my pool time was completely disrupted. Consistently children were running up and down the steps that lead to the pool. At one time a small child kept running back and forth to the Cabana area getting things for her parents who were lounging by the pool. I know many parents today are oblivious as to what their children are doing that can be considered disruptive to other people in the same space. I also understand that it is not comfortable for staff or other adults to interject when something is occurring that should not be, involving someone else's child. Although, children interfering with my serenity during my time at the Alila is unacceptable. I do hope that you consider making the Alila an adult only resort, or separating the children from the adult area so that my peace is not disrupted next time I return. Thank you!

Amazing location and great staff

Pool is stunning, dining and breakfast location is amazing and property mentioned and clean, the staff are super friendly, great location and great property

The rooms are a bit old and heritage but maintained well. To enough international plugs. If you can ignore the heritage Decor, then I think you’ll like it. It grows on you pretty quick.

The staff were excellent and made sure we had everything we needed for our stay. The grounds were beautiful and we loved being further out of the city.

Breakfast was decent.

Rooms were extremely small

Location

The room was dirty. The property is extremely old. Needs a massive renovation. Doesn’t fit the alila brand, more a 2 star property. The food was average at best.

Remote and quite environment with Balinese country side

3 days there is an awesome experience, the staffs are very kind, the jungle view is amazing, and we love their pool as well. we chose to stay in their forest view villa, the view from the window is excellent. if you wanna go to ubud, please try to stay in Alila for some days. you wont regret

none

Alila is a beautiful property, great views of the valley and peaceful

there are a lot of stairs!

I love this pool and the view People are very nice

Nice hotel out of busy Ubud (liked the tranquility; hotel shuttle made it easy to go to Ubud if wanted though). Pool was very nice, also the view and feeling being next to the djungle. Around 5 / 6 pm a lot monkeys regularly came closer to the hotel - which gave us even more djungle and nature vibes. The staff was very nice (very carefull when the monkeys came, also very friendly all the time). I loved the Balinese massage in the ALila Spa, it was one of the best I ever had. In total: We loved our stay at ALila (even it‘s a bit overpriced, e. g. size of meals, no breakfast included).

The sizes of all meals (breakfast & lunch) were quiet small compared to their price.

The location is serene , calm and offbeat amidst lush greens . it’s a bit off from city center so if you are looking for complete relaxation this is the place . The staff is amazing .

The property is dated . Few things need change 1. The air conditioning in the room doesn’t go beyond 23 degrees and it hot . 2. The lighting in the bathroom is very very dim and even in the room. 3. The breakfast needs more options with nuts and other healthy meals.I asked for a scramble with vegetables which was watery 4. The chicken or western meal at the pool restaurant was not good . 5.The bathroom needs a change of toilet seat . 6. The restroom at the lobby is extremely dark and the pit needs change and it can be cleaner .

Staff were attentive and approachable. Offered suggestions for smaller breakfast portion to try more variety. I like the experience as it is very personable and warm.

Nil

employees there are always nice and friendly

wet sheet, old facilities, poor lighting

Doors of the bathroom or cupboard had molds on it. room was not entirely clean. Ac was not functioning properly until complained and then got fixed. photographer was not professional