Our room was fabulous (junior suite with sea view) spacious with top quality bed and linen and a huge balcony. The pool area was nice. Staff very friendly and helpful.

The roof bar was closed despite this not being advertised. No service at the pool. The bar where food was available in the evening only had outdoor seating in the shade and was too cold in April when we visited. We were offered seats in the lobby to eat but this really felt odd with guests milling about and impractical coffee type tables etc. There was beautiful sunshine at the pool bar but we weren’t allowed to eat at the tables there. Room service offering was very good but the food was cold by the time it was delivered. It’s a good 30+ minute walk to the town and as such the location wasn’t great for evening meals out in town etc

Emplacement en bord de mer, qualité des installations

Personnel rapidement débordé c’est dommage pour un 5 étoiles

it’s great place in general

we took room of high level with sea view, but there wasn’t bathrobes and slippers. was supposed to ask for them. service mistake

Les grandes chambres, le petite déjeuner excellent et d’une variété exceptionnelle, l’emplacement est top

Il n’y a pas de spa (piscine, sauna, hammam) Le parfum très fort dans les communs

El desayuno, espectacular!!!

En el ajuar de toallas de baño faltaban para mi gusto unas zapatillas para después de la ducha

Micul dejun a fost bun iar locatia superba.

A durat f mult check-inul.

Magnifique

Transport entre hôtel et centre ville

The ambiance of the hotel, the facilities (pool etc.) and Beso were amazing. Rooms are very comfortable, very clean and quiet. We will definitely come back again!

Very clean, good rooms nice pool, gym, beds comfortable , could use facilities after check out

Constant eurobeat muzak at high volume everywhere, quite bland, staff professional but unfriendly, unclear systems eg deposits, chaotic sunbed allocation

Nice hotel with a taste restaurant and a nice beach

Beautiful hotel on waterfront with promenade walk into Sitges. Maybe a little too far out for some people.

Some staff were helpful others very unhelpful. Reception and poolside staff were very unhelpful. Restaurant, housekeeping and concierge staff outstanding.

Great

Room was tight with shower next to the bed and separate from toilet

The range of food for breakfasts

Towels are awful, laud location, almost all employees do not speak proper English and are not experienced in providing service. Cleaning is the biggest issue of the hotel- all the corners are dirty, floor is not cleaned properly. Reception staff is not professional and are not able to ask any questions- they can’t even do what they are supposed to do. Be ready that cookers can easily prepare your food and and the same time touching the rubbish bin with the same hand. If you are coming with your own car- be prepared to have almost all the time issues with entering and leaving the territory of hotel, because your parking card can be not recognised. When coming to the hotel we were not proposed with any welcoming drinks, help with luggage or car.

Everything! It was just my husband and I. We spent the extra for the sea view and it was completely worth it! The place and the area was clean, comfortable, and welcoming.

We never went to the hotels restaurants, but we did do the bar downstairs, the staff wasn't the greatest. We were ignored for almost 25-30min before I finally got someones attention to take our drink order after two other group of people showed up sometime after us got their orders and was instantly served drinks and food.

Everything

I wish service at the bar outside was more efficient and faster

Very clean and well appointed hotel, Garden View room was a little snug if you are there for a week but the balconies get the evening sun which is lovely. Staff were very friendly with helpful concierge.

Pool bar was short staffed during the week. Quite a long walk in the evening into town but it is a lovely walk as long as you have comfy shoes!

Rooms were spacious and beautiful. We got a lovely sea view room even though we didn't pay for it, facilities in the room were incredible, couldn't fault it all. The pool area was also really nice with big and spacious sunbeds

The service was really really slow. Both in room service and especially in rooftop bar. We had to wait about 30min everytime we ordered a drink and if approached, the staff were quite rude and didn't seem to rush to get orders fulfilled in any way

close to everything

nothing

Beautiful location overlooking the sea. Excellent breakfast.

I am a wheelchair user and I was disappointed that I couldn’t access my balcony.

The hotel is really lovely, great location, staff and food!

Excellent Breakfast, lovely helpful staff, nice location close to the beach

A bit of a walking centre of Sitges otherwise it was an excellent stay

The location in front of beach, the spa was really good. The room is spacious with a nice view.

The service at the restaurants, the rooftop and the room service is very slow. The hotel is a 30 minute walk from the old city of Sitges.