Restaurant menu limited, aircon could have been colder

Petit déjeuner très agréable , personnel très stylé

Des bonnets de douche !!!!

كل شي

التكيف حار جدا

Le personnel d'accueil était très agréable, disponible et à l'écoute des demandes. Le personnel du petit-déjeuner (2 équipes en 3 jours) J1+J2 : excellent : merci au monsieur qui gère les oeufs-omelette : très très gentil J3 : tout autre équipe : un peu moins sympa en salle.

Le petit dej Parking Emplacement

Prix du parking Pas de bouteille d eau de bien venu

Location, big room, has everything that i needed

Coffee at breakfast, tasteless and weak

Prima

Property is in a great location for the Défense stadium.

Reception staff were extremely rude. Tatiana on the desk was highly unprofessional and extremely rude. Whilst trying to navigate the process for checking in which was confusing as she kept explaining different amounts we had to pay. She then proceeded to speak to the “manager” Gaetan in French saying that we had treated her like an idiot and were being aggressive. She obviously did not realise that the children with us spoke fluent French and told us exactly what she had said. The manager did not apologise for her behaviour and proceeded to be very rude himself. At the end of the stay when settling the bill and being advised they would not take the full amount due from the holding card we were then informed that he had in fact taken the payment after we explicitly explained we wanted to use a different card. So disappointing after looking forward to this trip and expecting a much more professional service from Hilton. I would advise to book somewhere else.