bare minimum. Did the job but nothing to commend.

Checking in on the machine despite arriving when reception was supposed to be open. Machine only stated one room booked when I booked 2 which was confusing and stressful. Overall impression was really austere and uninviting, a bit like a prison!

Nice location

Cost a bit more than booked stated as tax not included

friendly and efficient check in and communication. No hassle. Provided exactly what I asked for. Great location outside of busy Rouen

Not a biggie to me, but radiator and tv are falling out of their brackets. Soap dispenser not working in shower but sachets provided. Shower head is precarious when in holder. Not a deal killer, I am not that fussy

Good price.

A bit noisy - hear all the 'ins and outs' from surrounding rooms. Breakfast very mediocre.

We arrived late after midnight access was easy no problems. The room was clean and comfortable. The bed was a good size double bed.

Pillows could be better but I found this a universal problem with hotels etc Maybe more toiletry’s ie hand soap

Clean and a convenient location on the outskirts of Rouen for continuing our journey to Calais. The staff member on duty was very helpful and welcoming.

The bed cover was thin and not very warm and the pillow was inadequate. I had asked when booking for extra pillows but there were none provided. The breakfast provided was very basic with little choice, not as good as we've found elsewhere, although it was good quality.

Pee on the floor next to the toilet

everything OK

restaurant is cold

The one member of staff we met was friendly.

Difficult to find initially, area didn't feel very nice, hotel needs a revamp and a good clean. The beds are hard and pillows like rocks, top bedding was dirty.

Only one thin blanket on the bed no way of adjusting room temp.

The young woman on reception was lovely. The shower room and room were a good size and clean.

Reception staff nice. Good carpark

Room smelt of Tobacco smoke and shower had broken tiles at the base with dust not removed

Not much actually.

It is all a bit run down and tired, and in need of a makeover. I arrived around 10.00pm and was confused as to how and where to park..the reception is round the back and difficult to find in the dark. Everything was 'ok' and clean, but it wouldn't attract me to stay again. The presence of 'lots of man in white van' is not appealing - no offence.

I love everything

A comfortable bed, clean room and linen. We were offered joining rooms which was greatly appreciated. We did not take breakfast though the coffee and hot chocolate was piping hot and nicely served. The young lady receptionist spoke very good English and made us feel very welcome.

The hotel sign was very small at the road entrance and not high enough on the outside wall of the hotel to see it if we had passed the entrance way as bushes by the kerbside so keep a look out. Our only reason for not giving full marks was due to covid restrictions and curfew, which was unfortunate and not at all the problem of the hotel.

Staff, location, nearby shops, good parking.

No soap.