This Hotel offers the best service and as usual, exceeds all my expectations

Tolle Lage und sehr freundliches Personal.

Supervriendelijk personeel, heerlijke bedden, fantastisch ontbijt en diner.

Unser Zimmer war sehr schön, die Sauna und der Pool waren super und das Essen sehr lecker.

Everything was perfect

Fantastic Breakfast, Comfortable bed, amazing wellness facilities

Villa Hügel is all about service. People really care. Our room was exceptional: Spacious, nice furniture, huge bath room with rain shower and extra bath tub. The sky pool has a comfortable temperature and you can watch the top of Trier from there. Breakfast has an exceptional number of choices. The staff is super friendly and helpful. We will definitely come back.

After an absolutely disasterous experince in another hotel for one night in Trier we found this hotel and had hopes that it would be stink free and clean. I should explain that my husband and I are extremely sensitive to scents and the previous hotel's "allergy free room" had used the world's most scented laundry detergent. My husband slept in a K95 mask. The Villa Hugel was our lifesaver. We even completely changed our itinerary so we could stay here two nights. The bed was a dream come true with a memory foam topper. The rainfall shower was a "terrifying and divine" experience, so much so that we may get one at our house. The staff were fantastic and showed us around the property and to our room.

This is not at all specific to this hotel, but the smoking allowed on terraces/outdoor dining areas is absolutely heartbreaking. We just wanted to watch the sunset, but we couldn't because of the extreme amount of smoke. I know this is prevalent throughout Germany, but for 2 people with asthma and who are sensitive to smell, it did cause a considerable amount of grief.

We loved the hotel. The location was convenient, the service outstanding, and the room clean and comfortable. We only stayed one night, but wish it could have been longer so we could have used more of the facilities. We also loved the breakfast.

Nothing to add here.

Everything was so superlux!! I really-really love Hotel Villa Hügel - it is so pretty, clean and comfortable. Breakfast was sooo good and there was lots of food options, staff is so friendly and helpful all the time! And the view - there is no enough words to describe how beautiful it is!!! Cannot wait to come back soon! :) (L)

Outstanding breakfast and excellent service.

Great location, every person on staff extremely friendly and helpful. super clean, great breakfast and the two pools and saunas were fantastic.

The only criticism would be the Wi-Fi. it was very iffy, not a strong connection and didn’t work some of the time.

Breakfast, Pools, sauna/hammam and staff were all great! Nice view from te room. Room was very spacious and clean. Bed was great!

The bathroom flooded a bit after showering. Not a problem for us but it is a bit steep to get back to the hotel from the city centre on foot. People who are less able should know.

Everything was above and beyond our expectations. We felt so pampered and spoiled by the staff during our stay. The hotel was quaint and paid exceptional care to details. Our rooms had robes, slippers, extra towels, relaxing spray for our pillows, and little extras that may not have made our bags for the trip. The property is very clean. Breakfast was amazing and had much to offer a variety of tastes. Dinner was fabulous (a reservation is required for dinner, but easily done). The staff that greeted and cared for us every morning was so personable, friendly, and attentive. The view of Trier at breakfast was peaceful and relaxing. We highly recommend this hotel! If we ever return, we will definitely be staying there.

There is not a thing we did not like about this place. They did everything so well, to point that we felt like we downgraded at our next hotel. Our only disappointment was there were no exercise facility outside of the swimming pools. We did enjoy the pool ; )

Everything. Wonderful staff, like being with family. Food astonishing, especially breakfast. Cleanest hotel we have ever been to. Perfect.

That hill is a killer to walk up, but that's not the hotel's fault and in any case without the hill you wouldn't get those views. In any case there are buses !

it was beautifully designed and laid out. it felt luxurious and the staff was top notch. we stayed in the Athens room and it was lovely. it was within walking distance to the old Roman bridge and the town center.

the terrace was spacious but it did have the smell of wafting garbage to no fault of their own but it was enough for us to go back in and stay outside.

Everything was perfect, great attention to detail in all aspects, good food and the staff were helpful and friendly.

hotel and room very smart with excellent food and service

a little way out of town up hill so not ideal for popping back to during the day

staff were super friendly helpful and efficient breakfast was amazing everything was clean lovely walk to town

pool was quite busy bumped toe on uneven surface in bathroom automatic light in bathroom was blinding at night

restaurant and pool

the reception staff: we called 40 minutes prior to arrival (14.55) to ask if our room would be ready and it was indicated that we should come 5 minutes later as check was scheduled at 15.00. Upon arrival we still had to wait 10 minutes for our room to be room to be ready. Si far for German hospitality and grundigheit

very spacious room with large bathroom and cupboard space. Even had a sofa and lounger and Nespresso machine. No great view but that didn't bother us because the view from the breakfast room, bar terrace and pool was wonderful. Very quiet room and a mature clientele! Infinity pool was wonderful, plus an indoor pool, three saunas and a (payable) hot tub. No dining facilities but an excellent gastro pub about 5 minutes walk. Breakfast included every imaginable type of bread, jam, eggs, hams, juices, cereals, sparkling wines, etc, etc.

It's pricey but the current exchange rate doesn't help. Not a central location but only 5 minutes by taxi. No other problems whatsoever.