Super war das Frühstück und vor allem das gesamte Personal!!

Es gab keine Tasche für den Wellness-Bereich

Alle Mitarbeiter waren sehr lieb, auch mit den Kindern ganz toll umgegangen. Meine Kleine hat ungefragt einen kleinen Bademantel, Pantoffeln und Spielzeug zur Begrüßung bekommen. Da wurde mitgedacht. Überall waren gemütliche Sitzmöglichkeiten, der Pool war angenehm temperiert. Wir haben uns sehr wohl gefühlt. Da mein Mann sehr krank war, habe ich den Kids und mir einfach diese paar Tage zur Erholung spendiert, und ich habe habe mir fest vorgenommen Ende September spätestens mal 10 Tage nur für mich zu buchen. War sehr schön! Ganz liebe Grüße

Dazu fällt mir nichts ein.

great breakfast, fantastic atmosphere, very good location, very good value for money

the fact we had 2 duvets instead of one for a queen size bed

Nice breakfast with broad selection (except the veggies) Comfortable in-door parking (though would have expected it to be included into an EUR400/night price) Shuttle service available to the ski-lift

Price to value is hugely disconnected. For EUR 400/night one would have expected some extra touch, both in service and in property quality. On the contrary, it felt as a big mass hotel which does have reasonable quality but nothing extra (if compared to services in this category): - no personalisation, no kind service (eg. at breakfast) if one is not visibly rich (i.e. not in designer clothes) - no flexibility to resolve any special requests (e.g. early check-in requested by latest 1400, could not grant it b/c official is 1500, despite rooms are vacated from 1100). - some amenities missing, ie cups in the Sauna - some of the service staff is also pushed for the rushed mass service - e.g. one of the shuttle service drivers was unkind, luggages from our packing trolley were put on the pavement while packing into the car b/c the trolley was needed elsewhere - small room, very hot, lack of proper temperature control

gym and restaurant always nice

the waiter at the restaurant should understand the meaning of "offering a drink" because then he should not charge for it.

lovely traditional style but felt modern and clean.

The staff were incredible, everything was cosy!

Many small details which make a difference! Fireplace was always on and they made sure wood was burning, very romantic!

Pool temperature could be a little warmer;)