Location was excellent, really close to the metro station and shopping center's. The room was big with lot of space.

our room refrigerator wasn't working. it warmed up instead of chilling

Location and cleanliness. I need to give praises to my room cleaner. Who saw my toothpaste running low. And was provided a new tube without me requesting. Great attitude

None

Good location with subway just steps away

Nothing

Very well located nearby Jing'an Temple. Room spacious enough to have some video's calls in a professional way.

No more expectations for a business trip.

Received a warm welcome and got upgraded to executive floor though without privileges. The check out procedure was seamless, too Nespresso machine in the room provides a self serviced hot coffee every day, nice! Location wise, it is near shopping centres, eateries and MRT. A convenient store is just across the road.

The only thing I would like to ask the hotel to improve is the signboard for drop off entrance / exit. The Didi car went wrongly twice according to the map, so we had to get off at the roadside and walked to the hotel, which was quite dangerous in SH with so many motorbikes on the road

I generally love this hotel and like coming back

it has become oldish and some minor improvements would be needed

location price good room size

nothing

location

room felt old, deep need of a renovation

the room was comfortable and having a bath and a shower , was fantastic. For me the convenient location and the local areas , with loads of eating and shopping options was great.

the TV channel selection was poor. There was only one English language channel and no movies etc. For English speaking news, the only news channel and ACN and it is not a true international station with global coverage.

location is the highlight of this place . Located in the heart of Shanghai , very popular place , near many shops , restaurants and malls , and the most important very close from Subway station lines 2,7 and 14 which allows you to be connected to the. whole city

English spoken seems to be more and more seldom among the staff.

Well located yet quiet at night. Shopping nearby as well as restaurants and subway.

All was good. Hotel a bit older but in good condition.

It was clean and the staff are very helpful. great location, close to the subway and walking distance from many great shops and restaurants.

The location is excellent and room size is just nice for 2 people.

Will be better if have coffee machine

location

nothing

Comfortable room, good wifi and friendly staff.

Nothing.

Great staff and nice facilities. The Spa area with swimming pool is a big plus. Access to the executive lounge also much appreciated.

Better floor cleaning in the room. Too many dried in spots that I cleaned away myself.

i need to buy Breakfast as Booking.com didn't provide package including breakfast. However, i can't enjoy the Wechat pay promotion as I can't use Wechat pay HK wallet. What a pity i need to go back the original rate. Please arrange restaurant accept HK Wechat pay. Besides, Thanks for the staff helping me to call the taxi but it seems like they were not happy to do so. This need to be improvement. Some travelers like me that we don't have any CN mobile number, we are not able to use APPs to book a car or call a taxi. Kindly coach the team to understanding non-local constraints.

Best location, the room is clean with large bathroom. it's perfect

The concierge wasn't very helpful to find me a taxi to go airport.

The hotel location is just right in the middle of the city center. there are a lot of shopping locations around, food as well. The reception check-in staff Miss Hu is extremely helpful and friendly. and we got upgraded to the higher floor, the city night view is just amazing. housekeeping staff are also great, always greeting on the floor. Def will come back again next time to Shanghai

everything is great

Superb location, nice and helpful staff. Will come back again.

Nothing in particular