Location and the zell am see-Kaprun summer card

Lacked a minibar to cool water in the rooms

The half board makes staying easy. Pool area is nice. Ski lift tickets available at the reception.

The room has a quite bad smell. When there's little snow working ski lift is not near.

Breakfast buffet excellent with great choice of hot and cold food. Lovely, bright restaurant. Swimming pool fabulous. Great Kitzsteinhorn mountain view from the balcony of my room. Appreciated the use of bathrobe, slippers and daily towel exchange for use in the spa area and the daily top-up of water in my room.

Bed in the single room was uncomfortable. It would benefit greatly from a new mattress. The pillows are too floppy ( quite typical of many Austrian hotels though). I asked for and received a second pillow but they do not provide sufficient support if one is reading or watching TV in the evening - with the only chair being a hard, wooden one. Obviously one does not expect a single room to provide the same comfort as a superior twin but it could be a bit better.

sauna area was superb

The staff were very friendly and accommodating. The room was clean and tidy with a nice view of the mountains. It was the perfect location for the ski lift.

It would have been good to have more vegetarian options for dinner.

dinner, location, staff

It was loud from the street on the 2nd floor in the morning. sauna is not allowed for kids

Nice workers they are very helpful. Water on the tables are expensive. Even tab water is 2 euro. Or coffe from tchibo 3.5 euro per two such as silly prices we have faces. On the other side very wide selection of breakfast and dinner they provide. Overall was good

Some silly prices like on the table tab water 2 euro water with gas 5.5 euro or coffe in the room from tchibo 3.5 euro etc. First two capsule was free but its basic coffe what can be 😀

Great hotel and services!

It would be better if the room for a family (4 people) would be larger.

The hotel is very nice and comfortable. The employees are very kind. The breakfasts were very tasty and rich. We loved the sauna and pool area. The saunas are very comfortable and nice. It was very pleasant for us. Perfect is the Summer card that we got from hotel. It can use for many activities and for visiting many interesting places for free or with some discount.

spa wellness and friendliness staff

Breakfast quality was not good

The key attraction to the hotel is its spa facilities, these considerably outweigh the rest of the hotel.

The hotel is "tired" and clearly used by coach tours who stay for one night and then move on. It desperately needs a facelift and bringing into the 21st century. At the same time staff need to be educated on how to best treat customers as they are face of the hotel and its business ethos. We experienced rude and unfriendly staff during our two night stay.

Everything was great. Though, i would to suggest to provide a luggage service that can help guests when arriving and leaving since they are coming from long trip. As well as providing of comfortable and convenient experience at latini Hotel. Also, i notice that room service only organizing room during stay, they are not cleaning the room. However, those points doesn't mean that my stay in Latiny hotel was not good, but jusy to give notes which helps to improve the guests experiences. Furthermore, all staff where very kind. Only one Man at the front disk wearing glasses who is usually be there around 12 PM until 9 or 10 at Evening, looks like he is not welcoming and not cooperative. However, I will recommend any one going to Zell am see to Saty at Latini Hotel.

Mentioned above.

The rooms not get cleaned every day Noisy place

Location, staff

Room size, extra bed

Garage, breakfast

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A comfortable and large room. Very clean. Half-board very consistent. Very helpful staff. Summer card Zell am See Kaprun was very useful, it covered almost every ticket and entrance. Underground parking place.

nude at sauna