This property in the city centre of the town of Caserta was just perfect. We liked the position respect to the city centre and the “Reggia”. Cleanliness of the room in general and the overall property. Breakfast service was decent and good choice of the food and drinks. The hotel style was gorgeous.

The room was clean and aircondition worked properly which was very good because the temperatures were over 40oC. The staff were helpfull.

The breakfast was the only thing that was not ok. It was very monotonus although the lady that served us, made very nice cappucino.

Internet connection

The room was decent, modern and clean. the shower was also quite large and comfy. Breakfast wasn’t varied but the staff were very nice and cordial. Located right in the center, it was great to be able to visit the Reggia di Caserta (Royal Palace) in all its splendour, in a 5minute walk. Being close to the train station was an added plus because we were able to visit Napoli and back in the same day.

There was no kettle and coffee in the room, which was a big minus for us. The coffee served during breakfast wasn’t great either. The fact that we had to pay extra for unattended parking was also a bummer.

Just location

Unpleasant and helpless staff. Hot water was slightly warm, safe in the room did not work, internet did not work

The cleaning and position.

the pillows too high, and the door of room no safe for me.

The decor, spacious room and bathroom. Convenience of shops and transport

It's not sound proofed well, so you hear people passing in the corridors

Really clean, in the city center

Hotel room was great, comfortable & had functioning AC, which made our 1-night stay in July perfect. The room & bathroom were clean! We drove to the hotel and they had a private gated parking lot just a short drive across the street for 10euros per night. We parked on the street in front of the hotel to check-in then they showed us how to access the lot. Staff was incredible, kind & helpful. Everyone always greeted us “Buongiorno,” which was so welcoming. The staff at the front desk speak English, but it does help if you speak Italian of course. The location is awesome as it is a walking distance to many restaurants, bars, shopping boutiques, & of course the Reggia di Caserta including the gardens. There is also a supermarket close by if you need to grab water or anything. The hotel does have a lift/elevator & stairs. We didn’t utilize the hotel bar, but I believe you have to request it at the front desk because nobody is at the bar 24/7. Breakfast was included in our stay & it was decent, many cornetti/croissants & pastries, bread/cheese, hard-boiled egg, fresh fruit, yogurt, juices, & many types of coffee.

Nothing! Everything was great. If anything, the room was on the smaller side, but for 2 people it should be fine.

Great location, very close to the city centar and the Palace. Great parking just across the street. Good wifi. Very big and spacies rooms, very clean.

Very slow staf serving breakfast!

very good location

bad parking spots (very small), rooms were not clean, very old furniture, strong smell of old wood in the rooms because of the old furniture, breakfast was empty already at 8 am and it took more than 30 minutes until new food was offered