Location. Room was clean

Nothing really

Average -

Had to wait for table - area too small for disabled person

Pool

Kept awake by noise outside bedroom

Reception staff were exceptionally friendly through or whole visit. The Hotel is in a great location and parking was easy - really enjoyed our stay and would recommend for the great front office staff

The pool

The condition of the property was poor and the location was noisy , considering the place has been closed for almost 12 months there were several maintenance issues, these should have been addressed during closure!

centre of city, friendly staff, lovely for city break.

heater was noisy (timer)

It was well located. The building had some nice styling and character. The breakfast was also very good.

The bar was weak, with a poor selection of drinks and staff that did the minimum required. Tables were left untidy and it had a strange smell about it. The pool area was closed due to some heating issues however we only found out when we saw a sign in the lift. This should have been part of the check in process. The decoration needs a refresh as this looked very tired. The hotel is right on top of a busy road with road sweepers etc at 6:00. These could be heard through the closed windows.

The location was right in town . I chose this hotel because it had a swimming pool and spa facilities-my daughter needs to relax when we are away at a hotel and this seemed ideal !

The pool and all the facilities were closed all weekend . We were not told this -there was just a notice up on the wall of the lift . I paid £170 for the night and yet if I had booked direct with the hotel it would’ve been £120 . The hotel was very shabby and dated and I felt cheated that I had paid £170 with no spa facilities or pool available for our stay .