Fantastic shower facilities

Room was unclean upon arrival …crisps left on the floor from previous people, dirty bedding, WiFi didn’t work, no coffee pods for facilities.

Good value English breakfast. Room was fine, quiet and a good night's sleep

As it was not busy being able to book in earlier without paying extra would have been beneficial.

Location & breakfast was what I needed. Staff were pleasant & friendly. Communal areas were clean and well presented and the food was good.

No hairdryer in drawer despite sign. TV remote battery cover missing, batteries had been secured with tape. Cracked trunking for cabling. Exposed power connector. Bed had been turned around & had metal securing bars exposed. Bulb was insecure light didn’t work initially & this was the cause. Missing coat hangers. Heating had been turned off & no key was available to turn it on. Sink was cracked. Bathroom door had a poor attempt to repair damage. Bath panel was cracked. Bathroom mirrors were looking ‘tired’ and showed signs of age.

Comfy bed. Excellent reception staff.

Price of room. Weddings being held there meant bar was closed.

Easy access for my daughter in a wheelchair

Ground level

Nothing

Limited breakfast , service too slow service.

Friendly staff

Breakfast was fine. the room for a short stay was all that was needed. bed was adequate.

Close to where needed to be, the cooked breakfast was lovely and hot,friday cooked to order. Staff very friendly and helpful.

Very very dated, no air conditioning, sat night went outside and loads of kids hanging by the door as a prom taking place, alot of screaming and revving of cars, couldnt sit outside for a drink.

Friendly welcome. Nice position. Ample parking. Bar and outdoor seating. Spacious clean room. Great value

Not close to amenities but there are nice pubs and restaurants within a mile. Ring O Bells pub is excellent

Comfortable room at a fair price.

Staff are friendly Surrounding area is beautiful That is all

Room was filthy Room had 2 towels but accommodated for 3 people Room was not cleaned Door was left open

good breakfast

room lighting and lack of sokets.

Breakfast was nice and tasty

Carpets tired which made the room seem dirty. Furniture throughout the hotel very dated and tired, Staff wouldn't give me a decent wine glass to take to the room as in their words "they won't come back" which I found highly offensive

Staff are friendly and welcoming

Couldn't fault the place

Location and surroundings

Decor very dull and no life in the bar area,more music to be played throughout the hotel would be appreciated

Location, really friendly staff couldn't do enough for you, very clean and comfortable.

Rooms a little tired in places wobbly taps, tired paintwork, and tiles in bathroom

Reception staff made us very welcome and attended to our needs. Housekeeping were pleasant and obliging. Breakfast staff also were pleasant and helpful.

Preferred freshly cooked breakfast to the buffet style which wasnt as fresh and hot

Breakfast was good, the one member of staff on breakfast was polite and helpful

3 members of staff were very rude, one aggressively/ threateningly chased me up some stairs (David) telling me to pay for my room (one member of staff had already tried 3 times but their machine was faulty, so was asked to do it on checkout) Got my husband and he soon played nice- idiot! Shower leaked, hard beds, my father in law was kept awake by people playing in the hallway at 1.30am, tv wasn’t working, key cards not working on rooms, lamp hanging off the wall but worst of all the balconette nearly caved in when stepped on it, thankfully it wasnt my 2 year old. We weren’t the only ones complaining. Needs a staff overhaul!