The pool area was open till late so you could go out for your tea and still be able to come back and enjoy the pool

How closed off and small it was

Enjoyed everything about the hotel, location was great & exactly where we wanted to be to catch up with family & friends

Apart from no lift & taking cases up 2 flights of stairs, nothing else

We liked the pool & jacuzzi, although business men took over the jacuzzi for a LONG time, which was a bit disappointing as there was no room for anyone else and they didn't offer to let others in

Bedroom was tired looking, the tea and coffee facilities were in a drawer, but the drawer had loose hairs and dust inside, so we had to wash the mugs out. We arrived 45 minutes prior to the 3pm check in because there was a rail strike , so we hit the rd early, but reception wouldn't let us in the room until dead on 3pm, a bit stingy. Especially as the room was ready. We was advised to sit in their bar...which wasn't open, lol. Or to go the local pub. I just didn't see the problem in letting us in. But hey-ho.

We had dinner in the restaurant and it was delicious, completely accurate as described on the menu.

would have liked a heated towel rail

Location and facilities

In need of some TLC

Staff was awesome

Nothing

Exceptionally friendly staff, nothing was too much trouble.

Small point but full fat yogurts at breakfast would be good.

Dirty and very uncomfortable

Towels only changed every 5 days. Sticky surfaces. Dust around the carpet edges.