Amazing hotel. Location in downtown. 3 min walk to the nice restaurants and big supermarket. National Museum just behind the hotel. 15 min walk or 3 min ride to Night Market and vibrant city area. Hotel with beautiful colonial design, amazing hospitality, super friendly staff, cozy lobby and bar and stunning breakfast area! Very recommended to stay in Raffles to enjoy such a beautiful experience

no

Breakfast was good with nice and healthy spread.

TOUT

RIEN

Beautiful Hotel, excellent location, superb staff and service, great pool, good food.

There was a bit of construction on-going, which was a bit noisy at times.

Frühstücksbuffet ist überschaubar und hat alles Was das Herz begehrt.Das Personal bringt auch auf Wunsch alles an den Tisch, so dass ein Gang zum Buffet nicht immer nötig ist. Man sitzt drinnen oder draußen. Poolgröße liegt bei 50 Meter und ist sensationell. Sehr schönes Spa. Mitarbeiter kennen nach einem Tag die Namen des Gastes. Hervorragender Service.

Alles war perfekt. Nur ein Tipp an die, die ein Zimmer Landmark ohne Poolblick buchen. Diese Zimmer sind auf der Eingangsseite. Dort ist die sehr laute Kreuzung und ab 6 Uhr morgens beginnt jeden Morgen im angrenzenden Park mit lauter Musik ein öffentliches Fitnesstraining .

The pool was great, the location very good. Breakfast was good and the staff were excellent.

Very little draw space in the room. Air con very noisy. The restaurant is not good value for money compared to the many excellent restaurants in the town that offer equally good food for a fraction of the price

The cleanliness and the decoration

Staff is complacent. When we checked into our room I looked outside onto the main road. I told the butler that we booked a garden view room. He tried to convince me that the one tree between our room and the Main Street was a Garden. I then went for a walk on the compound and saw there was a beautiful garden and pool area. I then went to reception and showed them my booking ( reserved on booking.com!) which clearly stated “garden or pool “ view. The receptionist said it must be a mistake by booking. Com. After I insisted, he said he would check what he could do. 20 minutes later he sent the butler to my room who said that they only had a garden view room with twin beds, ( I booked king size bed). I did not take it as I wanted king size bed. There was no apology from anyone, not a single word except that they said I should complain to Booking. Com . Absolutely terrible service. No effort at all was made to make us feel at home. I would not recommend this hotel, certainly not at such inflated prices .

Excellent facilities in the hotel, welcome drink and round the clock concierge service. They will help plan for any requirements. Beautiful swimming pool and spa.

The western commode does not have a bidet.