Ubicación, excelente, muy cerca del centro , de las zonas de ocio y de Melilla la vieja.

Bañeras en las habitaciones que además tenían el suelo muy resbaladizo .

Location. Clean.

Room service for food was missing bread with cheese. Also, I didn’t know where to put the food plates later: outside or in the room. I kept them in the room. Communicate protocol better. Offering a guided tour of the city would help.

Great location. Easy parking right in the hotel. Close to everything. Remodelled clean room. Everything worked. Reception staff very helpful. Beds were super comfy. Did not try the restaurants.

All good

Location good , breakfast food and room spacious

The air conditioning in the room was ineffective. When we checked in it was 27 degrees. It made little impact even on full. The following morning it was 25 degrees despite being on all night .

Cleanliness

Soundproofing and lack of character.

The atmosphere was very good and welcoming, the room was clean and comfortable.

Some of the staff in the reception could not communicate in English It took the staff in the Kichten 15-20 minutes to bring my Gluten Free Bread...amazing

Location

Wifi is really bad, no one speaks english, no room service… its also a party center, there has been loud music all weekend.

location

Everything else: poor breakfast buffet, poor service, poor and dilapidated rooms. we had to change rooms because bathtub wouldn’t fill and airconditioning failing. the iron works are rusted in the bathroom. the chair is worn out. this is old glory not worth your money.