Crowne Plaza Melbourne, an IHG Hotel
![Crowne Plaza Melbourne, an IHG Hotel Hotel in Southbank](https://vr-thumbs.vacationrenter.com/480/booking/179326/d4e56c.jpg)
![Crowne Plaza Melbourne, an IHG Hotel Hotel in Southbank](https://vr-thumbs.vacationrenter.com/480/booking/179326/99986e.jpg)
![Crowne Plaza Melbourne, an IHG Hotel Hotel in Southbank](https://vr-thumbs.vacationrenter.com/480/booking/179326/19384e.jpg)
![Crowne Plaza Melbourne, an IHG Hotel Hotel in Southbank](https://vr-thumbs.vacationrenter.com/480/booking/179326/492aad.jpg)
![Crowne Plaza Melbourne, an IHG Hotel Hotel in Southbank](https://vr-thumbs.vacationrenter.com/480/booking/179326/016f30.jpg)
Sobre este hotel
Crowne Plaza Melbourne is located on the banks of the Yarra River opposite Melbourne Convention and Exhibition Centre and Crown Casino, just 5 minutes' drive from the central business district. It features a fitness centre, a bar and a restaurant.
Comodidades
Piscina
Ar-condicionado
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de Southbank
Hotel em Southbank
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Cozinha/Kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
€€€€
Comentários
4.1/5.0
Excelente(5079 Comentários )
9.0
6th Floor. Clean tidiness n great staff.
10.0
From booking email sent to Hartley who answered my query promptly to check in lovely room with superb night time view, all facilities, comfy beds, excellent breakfast and ease of walk from train station.
Nothing
8.0
Melissa from the coffee shop was very helpful and accommodating.
8.0
Easy check in, good access in and around the the complex
Finding a wet face washer or hand towel, left on the bench next to the coffee machine that hadn't been taken away from previous clean
8.0
Close to things we wanted to see
10.0
Bed comfortable
Parking issues
7.0
Staff were very friendly.
Lack of healthy choices for food. Need to include some basic vegetables and salad without too much spice.
Was very disappointed with the entrance and all the works going on around the hotel.
5.0
Perfect location and view
Room service was limited, windows were dirty.
7.0
Vicinity was good
Valet parking was ridiculously expensive
8.0
the friendly nature of staff, amazing restaurants that were able seat 30 of us for a post wedding breakfast
Bed was a bit hard and the light under the bathroom vanity could not be turned off which stayed lit all night
8.0
Nice room and the beds were pretty comfy. ended up needing two separate beds in the one room and they accommodated that fine. Close to the Casino
Our room service dishes stayed outside our room door for nearly 48 hours.
There was quite a bit of noise from roadworks and construction.
10.0
Bed very comfy … good view of pool and distant city .. probably would have preferred view of river but, I really have no complaints as I was on top floor
I had my daughter, son in Law and grandchildren also staying in another room and although they too enjoyed stay .. the grandchildren were disappointed that the electronic games were taken away the day after they arrived but were told it was only for school holidays (they were on school holidays from nsw and did not understand ). maybe the time should be extended to all school holidays (at least in Australia) not just school holidays in Victoria.
10.0
Everyone was very welcoming
N/a
8.0
The counter staff were wonderful and very kindly let me check in quite early. The room was lovely with a beautiful view of the river. The bedding was especially comfortable and the room was well cleaned.
A misleading sign pointing to ‘Crowne Plaza Acess’ sent me through a dirty and noisy building site. When I mentioned this to the concierge, it was quite clear they couldn’t give a damn. Two other times I asked a concierge for help or directions, their attitude was unimpressive. It seemed they were more interested in looking important than helping the paying guests.
10.0
Location, service, facilities
Nothing
8.0
Was a trouble free stay
Nothing
8.0
Location
Outside pool in winter !!!!
10.0
Loved the buffet breakfast
8.0
Location and view
Better coffee shop, spa facilities not available
1.0
The floor is full of rubbish and dirt all the way through the room.
10.0
Everything is perfect for a weekend gateaway.
Nothing at all.
8.0
Breakfast brilliant and such a wide range of choices. Staff excellent as was the food.
I am being petty but the lift from the outside entrance was not working the last three day’s we were there.
No slippers
I was surprised there was no bar fridge (with drinks)
10.0
Awesome bed, great Pillows, staff were fantastic and we appreciated the upgrade and the suprise for our anniversary..
Nothing to not like! Will be back soon!
10.0
Did not have breakfast
Very lovely helpful staff
You cannot improve on perfection
3.0
Location
We booked a standard room - 2 double beds. When we arrived we were told that we got an upgrade to a king size bed. We asked to keep the standard room (2 brothers forced to share one bed was not what we booked), but couldn’t be accommodated.
8.0
Everything
Drinking water in the room
10.0
Everything
Zero
5.0
The location was great
The price gouging for the room given there was a major event in Melbourne was expected, however room that standardly sells for around $250 per night we were charged over $800 a night plus $140 for valet parking (we didn’t use the car at all while there). I guess they can do this when the demand is there but I think it’s a bit over the top.
For the price we got a small twin room with stains all over the carpet. They called this an upgrade as I booked on booking.com for a twin room and was then advised they can not garuntee twin beds and I would need to spend an extra $200 to ensure we have two beds. I traveled with my elderly mother and my teenager, I thought this whole process was poor.
The cafe in the hotel was also not great service, they need to do a bit better knowing the hotel is at capacity. We had food missing and had to send food back ie: avocado toast with no avocado. This was the same for many people there.
9.0
Room was clean. A little dusty on the shelf’s above the fridge but nothing major. The bed was super comfy and the location was perfect for what we needed
I didn’t like the fact when I booked it was for a high floor yet we were only on level 1. I was disappointed in this as we were having a mother daughter get away and it would have been nice as this is what I was expecting
10.0
Room was exceptional, very clean and serviced when you requested. Bed was very comfy and location was excellent.
It was tricky finding the access of the property by car.
10.0
Central location. Easily accessible. Beautiful rooms and great facilities. Wonderful buffet breakfast. Staff very accomodating.
We loved everything!
7.0
the location was great. the room was lovely and clean. the staff was friendly and helpful .
the pillow were terrible. no shape to them at all. the breakfast was horrible, especially when you charge $44 for an adult.
7.0
Great location, great facilities
The pillows were terrible
10.0
The over all friendliness of the staff and how helpful they were
Nothing
10.0
Cleanliness and the view. The staff were extremely helpful
10.0
Location
Small issue I had was the small room. We stay here often & felt like he you go it’s the last room. The lady on the front counter was very nice & before we even seen the room gave us 2 drink cards for the small room.
9.0
Local and friendly staff
Room surface near the bar/tea&coffee facility not very clean
9.0
I couldn’t fault anything about the property.
Nothing.
8.0
Found staff friendly and helpfull
Easy access. That suited us for our weekend stay
10.0
proximity to the city
N/A
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Southbank?
O preço médio de um alojamento em Southbank é de 98 € por noite. Este alojamento é 5 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Crowne Plaza Melbourne, an IHG Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Crowne Plaza Melbourne, an IHG Hotel. Aproveite a água!
Crowne Plaza Melbourne, an IHG Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Crowne Plaza Melbourne, an IHG Hotel?
Encontramos 14 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, cozinha/kitchenette, internet/wi-fi e permitido fumar.