Good

Everything

Location

Ants in the bed, aircons not working and time delay tactics by staff

Loved the accessibility to everything. Accomodating staff

Nothing really, it was perfect. Only concern would be price but I was aware that this would be a pricier location

Lovely set out and the two bedroom Villa was a great space to share with friends.

Good area close to vineyards and restaurants

Hotel is dated, facilities are old, room service was slow, rooms were cold.

Location is quite unique and it was our first experience in a resort of this style. Like the country spirit.

More options for food and kids activies would be a beneficial.

The breakfast food was good, but we have to line up because the hotel over-booked people for the breakfast and this felt frustrating

The rooms are not well maintained and very outdated. I found the locks on sliding doors are not safe for kids and the windows don't even have locks! The soaps are left over from the past guests and the bathroom didn't feel clean. The staff never answer the phones.

hotel facilities and location. Kitchen for family’s.

Mattress is too soft. I book a two bedroom villa, but not door stoppers. We would like to keep the room door open on daytime for kids to play.

It was expansive

Furniture was extremely uncomfortable, dishwasher was hard to work

Breakfast was buffet and a good mix, lots of fresh fruits and cereals. Eggs Benedict was very tasty. I like the make your own fruit juicer. Room was good size but the air conditioner was too hot and we couldn’t adjust it. Wifi is offered but was so weak you couldn’t actually use it.

As stated above

Redsalt restaurant service and quality. Room was clean, spacious, modern and comfortable.

Lovedale bar and grill was a serious disappointment. As a solo traveller I had plenty of time to observe everything and walking around the grill, I noticed that everyone's food was very dry looking and just thrown together. I understand it's the casual food experience, but there still needs to be a quality upheld in a resort like this. I sound like a whinger, but I was honestly just a solo traveller who noticed everything in my 2 days - even the little things, like the towel hooks on the bathroom wall - completely useless... and the TV remote... for some reason I had to work really hard and press the buttons so hard for it to work. And... I couldn't connect to the WiFi... unavailable or something... lots of little things. Room for improvement but overall amazing stay!

Kid friendly, impressive facilities for kids, great breakfast, good staff

food at the bar was below average, jacuzzi was dirty, villa interiors and overall quality was disappointing- stains on the couch and bathroom provisions were below standard for example.

Staff - all staff were very friendly. Cleanliness - the room was spotless and it smelled clean.

Towels - their were no towels in the room. I rang reception and they arrived 1 hour later. Shower - it did not work for 2 days. The switch from the bath to the shower did not work. We had to use an adjoining room for 2 days.

beautiful surroundings. very well kept

N/A

Breakfast

Tv quality and room smelt musty

Breakfast was outstanding, coffeee was great

Sofa in room was extremely hard and uncomfortable