La posizione, il silenzio della stanza e la colazione.Parcheggio interno a pagamento

Niente

Personnel au top, super petit-déjeuner

La tv : Son wifi a du mal a suivre.

Confortable. Personnel très gentil et serviable.

Les fenêtres étaient moisies et un des stores cassé. Pas d'ascenseur.

Personnel efficace et à l'écoute Très bon rapport qualité prix Petit déjeuner très correct

Manque porte savon dans la douche

Location was near the centre and also a short walk to the river. Parking in underground park just up from the hotel. Staff and breakfast were great.

nothing

The hotel is well located to both the city centre or a quick walk to the river. We chose parking on site for ease of use for one night. We stayed for two. Room was clean, bathroom spacious and well laid out. Toilet shower and sink are all one. With large windows we were able to do a light wash and hang to dry in the window and patio door off our bedroom. Internet was unfortunately horrid with loss every several minutes and a pain to sign up again -- it would not recognise. Normally not an issue but I had further planning to do for the next several days of our trip. Breakfast was good quality with jams and bread/buns scrumptious. We were on the 3rd floor so the walk was not bad. Price and location were our main target and we attained that.

Staff were hit and miss. Breakfast does not start until 8:00 so if you are leaving early you have to make alternate arrangements.

We were able to leave our luggage despite arriving 3 hours before check-in time, they had already responded to my email warning of our early arrival acknowledging that we could gain access to the hotel. From the start the staff were very helpful the man in charge offered to carry our bags to the room - we are in our 70s and they were heavy. The woman who initially greeted us not only gave us a map but pointed out the most interesting sights. The room was clean, the bathroom roomy, the bed comfy, the breakfast plentiful and delicious.

I cannot find any fault at all

Nothing really stands out

The main issue was that, despite advertising parking on-site, we were denied a parking spot because we hadn't pre-booked one. I found a space about 50m from the hotel on the side of the road. The car-park, which we could see from the corridor window outside our room (see photo below), was not full, up to 11pm that evening, bearing in mind check-in finished at 8pm, it seems just unpleasant to refuse us a space when there were at least 3 spaces that were free. Having denied us a parking place, the manageress then proceeded to tell us that we must remove everything from our car as it was a dodgy area, very Basil Fawlty.... as you can imagine, that was a lot of carrying and a lot of worry overnight. I didn't really sleep due to a combination of concern for the safety of my car and the god-awful racket from outside until the early hours of the morning. When I next visit Rouen, I will be staying elsewhere.