Locality and price

Room wasn't very clean, had booked a disabled room by mistake the bed was two stuck together and no hangers

Close to motorway and easy to find, friendly staff check in was easy and the facilities were excellent. Big TV and a good selection of channels,

Bed was a bit hard but room was very clean and tidy.

good

room

EVERYTHING GREAT , BED COMFY , PILLOWS AND DUVET REALLY GOOD

ROOM WAS DUSTY AND CARPET WAS ALSO NOT CLEANED PROPERLY

Breakfast good, nothing fancy but everything you needed and easy to serve and sit.

The signage was difficult to see in the dark. I ended up in the staff carpark at first.

good friendly staff, reception lady was excellent along with the room service lady

condom was found in the room and i have a photo of it and the bathroom was dirty and bed sheets were not the best

Very friendly and welcoming staff.

Happy with everything really

Nothing

Staff, cleanliness, noise, location, the price for what you got. Shower also leaked every time you used it. When we arrived, they said we didn't have breakfast or use of facilities like our booking said we would.

Great location, staff were friendly.

Supposed to have sky TV but no remote. Shower floor was a terrible design, water flowed straight out of the shower and onto the bathroom floor and I slipped on the wet at one point. We were NOT informed that a fire alarm test takes place on Fridays, nor was it written anywhere in the room (like on the fire escape diagram on the door) so we were concerned when a fire alarm came on, without knowing whether it was genuine or not. Two days into our stay, we were informed that they had just started charging for towels in the gym facility on that date. There was no "from this date onward", just a sudden charge. There were signs in the carpark to scan a qr code to pay for parking, however, using that website, the parking was actually more expensive than using the machine inside. The carpets were pretty disgusting. Badly stained all round. The lighting was odd. A light by the door, and then a lamp and a small wall light. At night it really wasn't bright enough to see what we were doing properly. Our room was cleaned and coffee/tea/sugar/milk was replenished, but the cups and spoons weren't replaced so unfortunately we were stuck with dirty cups for 5 days. The room was warm so I got the fan down from the shelf above the hangers. Unfortunately that shelf was covered in so much dust, so I was then also covered in said dust, which was unpleasant.

Not a good experience Did not stay at the hotel then was told that the hotel was fully booked. However I managed to reserve a room for the same day with booking.com and direct on the hotels website. Was told that I would be called by the supervisor. Still waiting