lovely property!! they upgraded us to the suite

I wouldn’t book airport taxi or tours through them as much higher in cost

The historical building is beautiful and very well maintained. The highlight was definitely Tri and his assistant, from the Vino Bar. They make the best Martini in town !

Services in general could be better for a MGallery hotel.. no welcome drinks, we needed to coordinate 1 hour+ with the FO team to get a simple slice of cake and a special birthday attention set up in the room, even though we mentioned it since the booking process...

Overall clean and things worked.

The staff ability to speak or understand English was very limited or variable. There was very little vibe in the hotel

Everything was great. But I would not recommend the rib eye. Way overpriced for what you get. Very thin. The rest is very good.

Everything is lovely, the hotel upgrade us to Pool View. It is our wedding anniversary and cake and special amenities are provided, very thoughtful. Breakfast is super complete and yummy too..

Nothing .

Feels like an old school mansion Breakfast was amazing Had an amazing and affordable massage in house - delicious

could be cleaner - including white towels, bathrooms and pool

Good ambience

Limited menu and expensive drinks

Very nice hotel with a lot of history in the past. In the heart of Yogyakarta. You can walk to Malioboro and the train station.

since this is an old building, maintenance should be very important. The room is lovely but need alot of attention. Saw some cable from the bed light is open.

the hotel is gorgeous! it's classic... the facilities are good, esp the shower has great power.

the room is too dark although it has lots of lamps, esp in the bathroom. I couldnt put my make up in the bathroom. the compliment water is too small. Most hotels now use glass bottle but usually still at leat 500ml.

central location, old hotel wibes

room a bit rusty, very complicated floor plan. Had to endure a loud concert outside during the day.

Breakfast was good - room was a little too far away to walk over .. pool was nice .. the little look around the secret room was interesting .. thank you!

The sauna place does not allow couple to be together

Everything!

Nothing

First the food: It was great at the Hotel Phoenix. We moved to Jakarta two months ago, and have enjoyed the food prepared in homes and in our office cafeteria. But most restaurants labeled "Indonesian" add so much hot peppery spice that it overwhelms other flavors. The food in the Phoenix restaurant was also spicy, but only to the point where it complemented the other flavors. By far the best Indonesian food we've had since we arrived and will go back again. The hotel was very comfortable. The room was clean and convenient and comfortably air-conditioned. The staff were always helpful and wanted to make sure we were comfortable. The hotel is not new, but it is incredibly well-maintained and boarded historic Indonesian figures.

The hotel and room was beautiful. Large selection of food for breakfast. Very nice bar and good restaurant.

Not a true 5 star hotel. The customer service and attention to detail lacked to be a real 5 star hotel. It should be cheaper for what you get.

Everything was perfect. i especially enjoyed the breakfasts and sunsets from the balcony.

It’s quite a long walk to room 259, but I didn’t mind

Lovely traditional building and a good central location. Good breakfast. We asked whether a room upgrade was possible and it was

Dinner buffet, range a bit limited. Some rooms were quite small

The Pheonix Hotel is every bit as pretty as the description says. A former posh estate, the hotel has developed into a more conventional hotel layout although there are many traces of the former beauty of the estate to be found throughout. We were only there for 2 nights so we didn't enjoy all that that hotel had to offer (spa, bar, conference rooms, etc) but we did enjoy the restaurant, pool, and very comfortable room. Breakfast is included with your stay, but we had early morning pick ups on both days and mentioned that to the Front Desk. They were more than happy to provide us with a box breakfast to take with us. We chose the continental box which was loaded with baked goods and juice, as well as your choice of coffee or tea. Our room was at the back of the hotel with a small balcony that overlooked a quiet area behind the hotel. It wasn't terribly picturesque but it did offer quiet and a glimpse of something more of Yogyakarta than the hotel pool. The hotel has many Indonesian crafts decorating the public space such as Javanese marionettes and shadow puppets. There are several comfortable sitting areas for relaxing, waiting for friends, or just places to sit and read or write. The indoor parlor was clearly part of the original estate; the outdoor fountain area is adjacent to the dining room, and on our floor there was a place overlooking the courtyard with table and chairs. Restaurant offers a dinner buffet as well as a full menu. The buffet offered so many choices of Indonesian entrees, fresh salad bar, and fruits and desserts. Very satisfying and plentiful. Overall this was a nice oasis in Yogyakarta with all the amenities you would need.

Everything was great. My only comment here is that the elevator to the upper floors is small. Big enough for 2 people with one suitcase each. If you travel with lots of luggage be sure to ask a porter for assistance. They will be very happy to help.

Historical ambiance with beautiful surroundings

a bit old

The facilities were great, the gym was complete with all the necessary equipments. The restaurant was nice and had a nice atmosphere to it. Overall the whole building was very opened and had a great architectural design to it.

The distance from room to room although only across from each other was quite far, thus making it hard to travel from room to room.