Good size room. Breakfast was great

The sofa-bed was caving in on us

Very good breakfasts, good service.

Missing air con

Very simple, but good enough for the value of the money

Quite warm in the room

Breakfest

No AC Near the main street Extra beds are not comfy

The staff were nice and helpful. A good sized room for 4 people and was able to be very dark when we wanted to sleep

Beds were uncomfortable. Sheets on one bed was stained.

Breakfast and staff was nice

The rooms we booked on the booking page didn't match what the hotel offered. The hotel rooms were placed with windows towards a busy street.

They offer a good breakfast buffet. The location is very convenient if you have to visit Heide Park or Designer Outlet. The rooms are good size. Good parking facilities. Close to a super market and various restaurants.

The WIFI was really bad in the 3 rooms we had (number 3, 4 and 5). We were very often disconnected and that is no fun when you travel with 3 teenagers. There is a Beer Garden with outside seating right below the rooms facing east. Can be a bit noisy during the evening.

Excellent breakfast, super big room, very comfy beds, super friendly people at front desk. Thank you so much!

Very big room for 6 people (2x big bed and a bunk bed in an separate room)! Comfortable beds. Very clean, nice towels, very good breakfast (with proseco!). Close to Heide Park (10’ with the car).

A water cooker in the room would be nice.

Location is a 7 min drive from HeidePark. Great shower and lots of hot water Excellent Italian Restaurant next door.

Dinner

The Staff at the reception was very rude and disrectpectful, went as far as expressing the fact that he does not bother what I think. The coffee during breakfast was served cold. Also, the funitures in the room were dusty. We asked another staff, if we can talk to the Manager, but the Manager never got to us. They ruined our holidays from the first day. I will never recommend such a place, especially for those with kids.

Comfortable bed, not bad breakfast either. Parking in front of the hotel, never had a problem to find a space there. Neighborhood to the attraction (but this is valid for all hotels in Soltau).

This stay was a disaster. Top floor room heats up very quick (no AC), somehow at 25 deg outside it was 30 deg inside. Only automatic roof window, which closes in the middle of the night waking everybody up. Window is located right above bed and had no blinds, so sun wakes everybody up at 5 am. Personnel notified about it did not care at all. Amount of dust in the room was unbelievable. Found dirty sock behind bathrooms door. No water cooker in the room. Small room with a big column in the middle of it. Seams like room was not refurbished since the 80's. Very bed smell in the room and bathroom. Hotel located beside active church. Bells goes for 5 min at 21.00, and clock bell on the church tower goes every half an hour (also in the night). At the end also to expensive for its quality.