Very friendly and helpful staff.

Needs some maintenance here and there, but overall, great value for money.

The staff was incredibly friendly, very good with suggestions, and adapting to our needs and even languages. I definitely think that the staff makes for most of the experience!

Breakfast was tasty, room was spacious and very comfortable, pool area looked nice, good views. Helped with taxi to the airport. Lovely neighborhood

Coffee in the room would have been nice, and the check in process was quite long and required a cash deposit which i did not know- since i was going to the airport after i then just had about 200,000 pesos i wasnt sure how to spend

Very nice hotel.

good breakfast

the slowest check in and check out process

I've stayed here over the last few years and they know me and always treat me very well

Clean facilities, our room had everything we needed for our short stay. There are several restaurants and bars around the hotel, and a shopping centre with a supermarket.

The swimming pool didn't match the pictures shown on Booking. Staff were nice but not super welcoming (except the ladies who served us breakfast - thank you!). We found a cockroach in our room on our way back from lunch, which is super surprising considering this is a 5-star hotel. We informed reception on our way out and they didn't seem surprised at all. Breakfast was OK (buffet for fruits and bread), but the carimanola and empanada were not fresh, more like heated up.

The suite was very comfortable and huge.

Parking is super tiny.

The hotel has an excellent location with lots of restaurants and shopping centers in the close vicinity. Breakfast was adequate and it can be improved. Room was spacious and comfortable.

Apparently the pool had sewer filtration and it was not working during our stay. Management staff offered the use of a pool at another nearby hotel. I guess the filtration was out of their control and they did their best to makes us feel welcome, but it was very frustrating.

The pool was nice. The breakfast was fine.

The place was run down. Not a good value for how much it was. The hall light was off, things were dirty.

Breakfast was good

The pool, it was like dirty or something, my eyes got irritated, and got some infection on them...

The breakfast was nice had a lot of variety to chose from.

location , breakfast, staff, rooms

checkout too early

Great Breakfast and very nice staff. My wife and I had a great time at the hotel. Everyone was very helpful and the location was great. We had a good time but I am not sure how it will work if I was traveling with family.

My room needed some upgrading. Everything was clean but the furniture and in general the space needs to be upgraded, seems a little bit old. I appreciate the space but it needs some fix it up. It is ok for those who are not picky about their rooms.