Great location and clean room. Lovely welcome snacks. The staffs are very friendly and helpful. There are robot pandas to deliver takeaway food to our room, very efficient!!

Close to city centre. New rooms

Room generally was clean, however, there was a once, my tea cup beside my bed was not washed. Room keeping only refilled the water n make the bed and toilet cleaning.

I booked three rooms, one for couple, the other two room for 4 ladies which the two room is good, but the last room for three men was a bit small, but I was not above to change to the two room like the ladies, as the difference in price is only $20/ night,

Convenient, spacious and accessible to all you need

Nothing actually

The hotel is located in a shopping mall. The room is clean and well equipped. The swimming pool and gym is really nice. The staff is super friendly and helpful. There is also a small indoor playground for kids.

The buffet is not recommended. It’s kind of lack of variety.

The apartment is spacious and the facilities are amazing. Staff are really friendly too.

Perfect Accommodation. Friendly staff, spacious and clean rooms with fully equipped kitchen. Breakfast is delicious with western and Chinese options. Location is nice with plenty of coffee shops and restaurants around. Convenient to reach all tourist sites. Especially considering the price this is definitely a perfect hotel for Chengdu.

very nice location in center of the city, good staff, nice breakfast

some facilities are old

good location, layout and furnishings of the apartment and cleanliness.

nil

Words can’t really describe the nice feeling and atmosphere the hotel gives you - it’s like being home away from home, and your home is an amazing & luxury apartment with amazing view over Chengdu city - housecleaning, amazing breakfast which leaves you dreamy about it - all the amenities you could ask for ( and more) and on top of that you have amazing saunas, swimming pools, playground for adults and kids - gym/ table-tennis / pool with everything you could wish for including a stunning/amazing view. Did i mention we had balcony on a skyscraper? I wish I had that at home. Not to forget that almost all the staff speak English and are super duper friendly and helpful (helped me in too many ways) - or they find you one that can. Though I was finished? This hotel is really of the highest standard - and it has an amazing shopping center with more foods/drinks stores, starbucks, hairdressers and basically anything you could want and need. On top of that again - the hotel is located in centre of Chengdu! - a stroll outside and you are in the city centre booming with amazing food stores, smells, more shopping-centers and cafés. I hope my family can come to visit again. Greetings & Love from visitors of Norway & Greece!

great location great service great breakfast buffet . good location

it is near to city and within walking distance to the famous Taikoo Li

the ventilation system. this is an apartment residence and past tenant cooked in the apartment but you can still sense the oily smell.

Front desk staff was outstanding. They kindly arranged a surprise birthday cake for my daughter's birthday. The room exceeded our expectations by far, the size, display, view, quality. Everything you might need is there. Good swimming pool. Memorable experience in Chengdu.

excellent front desk staff

Good location. Very spacious family rooms with good layout and amenities. Can access google services through hotel WiFi. Breakfast was delicious as well. Staff is very professional and provided a good services.

Nothing.

The staff was very helpful. They even offered free breakfasts for our stay and agreed to a late check-out. breakfast was equally a good spread from international to local dishes. The pool was nice and warm for the winter. overall property was very clean and tidy! We had an amazing stay!!!

Good location Kids play area Pleasant restaurant staff Very friendly Hotel manager, usually you don't meet the hotel manager, but he went out of his way to greet guests. Very excellent service.

big rooms, spa

no hotel bar