I stayed four nights here. Hotel is so beautiful and got lots of activities to do. Staffs are friendly and kind. They are very helpful during my stay. Food is delicious and room services is great. Very safety accommodation for women who staying alone. Overall The stay was pleasant.

Staff, restaurants, facilities,gift shops, room size, Spa, bed comfort, view from balcony were all excellent.We felt welcome all the time and everyone was treating us with smiles and respect. It was a great escape and the hotel was an excellent option in Srilanka.

This is only for review but not a complaint: 1. I visited Kids club multiple times during my stay and it was never opened. Staff were always at lunch break ! 2. Insects. All kinds, and despite being careful considering I have a baby and the doors were always closed, i found many in my room until the Room Service supervisor came with pest control and sprayed all the room. I would suggest you ask for pest control before you enter the room and do the same every couple of days. 3. The area is a little remote and no deliveries come to the hotel so I would suggest going with the Full Board since the hotel restaurant offers delicious food. 4.If you have kids, don't book upper rooms because when it starts raining heavily, the roof will sound like shooting is going on and my kids wake up several times crying in the middle of the night because of the sound. 5. no water pressure, not the sink, not the shower, nor the bidet.

Friendly staff Warm welcome Room ready even though we arrived early

Dinning room needed a spring clean. Tables and chairs looked grubby

The web site showed us rhe room charges waa $76 but we had to pay 96. Dint know the reason

excellent

What makes our experience in new country memorable? Nature? Food? People ! We had fantastic time in Club Hotel Dolphin! The ocean, sunsets and sunrises, away from the crowds and hotel STAFF ! The friendliest, warm-hearted and sincere people I’ve met. Massage therapists are great! Love Balinese massage technique. Try it once you are there! Dolphin resort had impeccable service and support from the staff, who were alwyas courteous and ready to help at all times. The food service had a good variety and all the flavors were on point. The facilities were great and up to date, prompting a wonderful stay. I’d recommend this resort to everyone who would like to enjoy beautiful Sri Lankan beach and weather in a comfortable resort, and reach utmost relaxation. No sand flies like in Malaysia Thank you guys very much for your hospitality! We will be back soon!❤️❤️❤️

nothing

The hote ia big and very family oriented l and the staff are really nice and helpful Very near by airport

Location wasnt the best but thats not the hotel fault Food on buffet was always spicy and that's the nature of the food in srilanka but they need to make people aware that this dish is spicy and also have other selection of food as most of the guest are foreigners But still the food was good

location is good, staff is very kind, food was great

a place is a bit worn down

beautiful pool

food OK

Everything

Nothing

nothing, if I have chance to go back again to same location to same location, I’ll never book on this hotel

when you need smthg from the room service or housekeeping, you will need to call several time because no direct answer - even if they answering, need fallow up

the staff were super friendly and helpful, and the accommodation was clean and tidy, while the landscape was marvelous

nothing, but there is something that should be available, which is an office that can provide guests with tourism information and help in trips when needed

Excellent location in Waikkal near the beach. Delicious breakfast buffet and outstanding diner buffet. Best dessert buffet in whole Sri Lanka. Really nice and very large swimming pool. Great rooms with superb ocean view. Excellent stay!

On our arrival there was a small issue with the number of pax in our reserveration. We made a reservation for 5 persons but it seemed that Booking only announced 4 persons (our 10 year old son was apparently not announced to the reservation desk). However, the issue was quickly solved, thanks to the fast and flexible approach of the very hospitable staff.

location , staff

they didn’t provide toiletries

Breakfast and lunch and dinner all was wonderful buffet, and spl thanks for chef Bandula Senanayaka, gave the best hospitality in restaurant, and very friends staff in the hotel , thanks for entire team and see you soon

Great location - easy to access from airport. Pools and beach ideal for families. Food choice across all mealtimes is really varied and suitable for all tastes. Staff were absolutely wonderful. Very friendly and attentative. Made our stay even more enjoyable. We can't wait to go back.

Enthousiasm of the staff to please and entertain the guests. The quiet and very comfortabele rooms.

The billiard table was out of order.

fabulous pool and beach

music bit noisy and staff a bit overdid the engaging with guests (wanted to keep chatting and getting feedback on the stay when I just wanted peace and quiet!)

Great pool, restaurants and bar

.The beach wasn't that great.

Nice room with good view, excellent buffet breakfast, enormous swimming pool.

I like the food and pool

There is nothing

The check in was smooth the villa was spacious nice and clean got a large pool which we didn't get to use the food was nice and HK has done a good job as we requested occupied service and the villa has been nicely maintained by the engineering dep. so overall it was really nice and i did enjoy the stay

the buffet has to improve as pastries were not that upto standard, would like to see more spread on the buffet, the staff need to have the human touch as i notcied most of the staff are keen on talking to foreigners but not to locals as hoteliers staff should talk to both foreign and sri lankan guest too. when ordered room service and when i left the plate outside it was not cleaned till the next morning so few things to improve.

Restaurant, bar, reception and concierge staff all very nice. Food was very good although not enough Sri Lankan food and too much spicy Indian. Great swimming pool area.

Pool staff weren't very friendly and pool bar closed to early with no warning of last orders. Didn't ever see the manager around the hotel or in any restaurants to chat with guests, infact never even met him! Also didn't like the fact they had 2 dogs not friendly being trained to fight off other dogs that were friendly out the resort, just put gates on the fence to keep out strays, we saw their dogs quite fierce chasing them out.