Very enjoyable common area, with 2 pools (inside and outside), games, fitness room. The room is confortable, with a small private terrasse. Good location in Parati.

good location, good value for money. staff at breakfast. staff at reception very friendly.

beds a bit tired and too bouncy

Gostamos do hotel, principalmente do cafe da manha e piscina aquecida

The outdoor of the property looks amazing and well maintained.

The sidewalks are paraty style. Looks great but less comfort.

I needed to leave the Inn to pickup my girlfriend at around 4 AM. She was coming from far away, in a 8 hour bus trip. No employee was there to open the gate, and I was not able to pick her up in time. At least she was able to find an alternative to come to the Inn. Relatives of the other people that were in the same bus gave her a ride, since there are no taxis at a dark late Paraty. Her boyfriend (me) was stuck inside Villas de Paraty due to a locked and no-watched gate. We payed a lot of money and had this little surprise :( This is there reason I have voted as 6/10. It was a very embarrassing moment for me, and a very scary experience for her

Great location, beautiful colonial style buildings that remain cool in spite of heat

The mattress was not as firm as I like

Footbridge across river shortcut to town.

N/A

loved it all

Despite the unbelievable rudeness of the two ladies in reception, I have to recommend, Adriano, Jose, Jonathan and all the staff in the bar were truly exceptional. They were kind and showed great customer service. To be honest if they were not there, we would have left and moved to another hotel. They were the reason we stayed. The pool was very good and the water clean. The breakfast was very good, my family enjoyed the fresh fruit and Jose was always friendly and happy to see us. She is a great person. Having a bar next to the hotel is a good asset and as mentioned the staff there are superb.

The fact nobody apart from one very helpful staff member Adriano spoke English and were dismissive of the fact they did not speak English. For example, I rang from my room one morning to enquire about a trip and asked if anyone spoke English, a lady said "I don't speak" and hung up. The room itself could have done with a deep clean as the shelves were very dusty when we arrived. When we arrived the grass on the paths to the chalets was very long and a mosquito nest. It was only when a few guests started to arrive, maintenance started to cut the grass. They did a good job. The overall standard of the "luxury" room was basic, the light fitting was missing, the safe didn't work, the shower head was hanging from the wall. The design of the window in the bathroom means it can't close and is a great mosquito entrance. However the thing that annoyed me the most, was the fact the bill when checking out was in brazilian and the "optional" 10% was already added to the bill. I have no issue tipping and indeed did so when in the hotel brewery bar adding 20% to the bill every time when it already included the 10%. I like to have that option and I would have given 10% on my 7 night stay if it was explained what it was for. The hotel charges European prices for much less than European standard. The owner should visit a basic hotel in Ireland to see what is available for 50% less price. My wife asked for the 10% to be taken off in light of the above and the lady at reception could not have been more rude. She basically threw my credit card back to me and then turned her back. This would not be acceptable anywhere in the world.

Excellent staff, helpful and good attitiude Calming, spacious and appealing layout of accomodation Good accomodation with good wifi and a safe Good location with pleasant 10minute riverside walk to central area Felt safe in the poussada and in the locality.

Limited storage & hanging space for clothes. Cold water only to hand basin in bathroom. Small pool and surround for number of rooms/people. No other calm/relaxing area if the pool is busy/noisy. Basic tv channels