シャンプー、コンディショナーが良い物と感じた。

部屋の掃除が全く出来ていない。ベッドの上に数本の犬の毛？みたいな物がついていた。ホコリがすごく空気清浄機をお願いしたが加湿器が届いていた。シャワーの換気が悪く、部屋の湿度がスゴイ為、問題ないのか確認したところ、外出中に業者が入って修理したようで換気扇にゴミが詰まっていたとのこと…客を案内する前に点検するべきではないのでしょうか？　まだありますが、色々残念。

代金のわりにはお部屋もダブルルームで 設備も整っていた。

特になし。

何度も利用していますが、朝食のバイキングがとにかく美味しいです！ ずんだ餅とか牛タンカレーとか、仙台ならではのラインナップもあり充実しています。 遅めの時間帯の方が空いていると思います。

服務很好，可以提前三天寄放行李。我住三井花園倆天，要求寄放行李兩天卻被拒絕。仙台國際卻答應可以寄放…棒跟爛的三井花園

清潔で過ごしやすかったです！

ないです

朝食が地域の名物や生産品を使用し普段目にしない物も多く美味しかった。目的地まで徒歩圏内なので立地も良かった。駐車場が利用しやすい

ホテルのせいではないが、近所にスタバなどのコーヒー店が無い

朝食が良かった

トイレの洗浄ボタンが硬く、力を入れないと水が流れずらかった

駅から程よく近くリーズナブルなのが良かった

特にありません

朝食。泊まりでは無い人にも来てもらうのも良いかと思います。

ロビーの古さが中途半端。重厚にしてしまうか現代風にアレンジしてコンビニ併設するかが良いです。

価格がリーズナブルながらお部屋は広く快適でした

①お風呂のシャワーカーテンが物凄く雑巾臭く、バストイレに匂いがありました。多分前に使った方のままなのでしょう。バストイレにある電話のコードにも黒カビが。蛇口などはピカピカでしたが、清掃が少し甘いようです。

The staff were so polite and helpful. I made a mistake in pricing laundry and gave a poor review because of that, but it was all my fault. I want to correct that and give an accurate review of this lovely hotel in this amazing city. Favorite hotel in my favorite city.

I wish i spoke Japanese! I made an error in a laundry order - my lack of Japanese, not the staff.

ライブキッチンが無くなったのは残念だったが、それでも朝食は美味しかった。

Booking.comに記載された料金と、現地支払の料金とに差異があった（現地料金がプラス１円）。 空気清浄機が、風向を自動にすると、耳障りな音を立てた。 居室内の飲み物にコーヒーが無かった。

Room very comfortable with the great breakfast and excellent services during our stay!!

Clean, nice staff, cosy

I didn't know how to turn off the toilet seat heating which made it unpleasant because it is in summer. There was no button and I didnt find the remote if there even is one.

The breakfast was lovely and had great variety. The staff were very accommodating and friendly. The rooms were overall clean and new.

There was a faint smell of tobacco smoke in my room which made my stay slightly uncomfortable as the smell tends to irritate my nose.

Top location

The staff was super kind, helpful and welcoming. We were looking to visit an onsen nearby, they looked up routes AND alternate routes for us to get there. There definitely was a language barrier, but one of the staff members spoke my native language and they even went that extra mile to help me in my native language, which was a bit pleasantly surprising. The hotel is kind of a grand one, very clean, nice locality, two blocks away is a nice shopping street. 5-8 mins walk from the station.

There was nothing not to like about this stay.

Breakfast was great

We booked 2 continuous nights with the same room level separately but under the same name. The man at the counter refused to gave us the same room at first and claimed the he could not find my second booking (which was on the next day) in the morning on the second day. We have to argue about it to be able to stay in the same room.

localization near the centre

noise form the nearby busy avenue

Good location, friendly staff. Rich breakfast.

Smell of beer and dry fish in my room.

There was a gym closeby but it was much cheaper to pay directly at the gym rather than buy a coupon from the hotel. There was a smell in the bathroom but the staff was prompt to come and clean up when they were told.

tricky to get to the place if you have a good sense of direction.

none.