Good & convenience room size.

Safe deposit box not functioning & signal for hi-fi system not functioning.

The location is so convenient for us.

The dining room was not so comfortable for us, cleanliness need to be improved.

Cleaness.

None

bersih

please provide second card access to guest

The sea view

Compound view

when we went into the room, it’s smelled like someone have been frying fish. called reception to send towels, the staff was showing disbelief and repeatedly asked “are you sure the towels are not in the bathroom?” if there were towels, i would not have asked some. why would i asked for extra towels? have to called the reception twice for one same thing, iron. this was my first and will be the last staying here.

apartment itself is okay but for breakfast some foods are spicy to our taste. going on vacation is to relieve stress but eating breakfast in a hotel using the soft disposable plastic fork and spoons is stressful for us. why is plastic spoons and forks used in a big hotel? hopefully next time, we are not served with paper plates too.

1) Water leaked in the kitchen floor area. 2) Water closet at toilet to dining area was blocked. But kudos to the maintenance team who came right away after we complaint and rectified the issues.